
What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Learn and discuss your FirstNet billing and general account questions.
FirstNet subscribers who pay for their own mobile phone service use myAT&T to manage, view and pay for their service. FirstNet and Family is a new FirstNet account that brings you a streamlined login, billing, and account management experience. In addition, you can bring over lines from your
Question
103
0
0
I have been at this for about 1 and 1/2 months now. I don't want to deal with the FCC or the Better Business Bureau. I have been transferred around, hung up on, threatened with fees, etc. I NEVER WANTED FIRSTNET! I transferred from Verizon, because I THOUGHT that AT&T had better service. I
Question
61
1
0
AT and T sells the First Net account to you … I was also told it would cost NOTHING -- would save me $10 a month -- and get $300 off the phone I was purchasing -- fast forward 2 months -- I now apparently "owe: first net $209 dollars for an account I will never use … It was sold to me on the premise
Question
1.1K
0
Same I just showed up on my credit report? I just saw that at t mobility has sent 1200 to an collection agency what the (Edited per community guidelines) do I do?
Question
33
1
0
hi I have been talk to small business analog phone service, did renewal contract on Aug.2020 as $55 month businesslocal basic plus tax& surcharge for 2021.But 10/9/2020 charged $151.16 11/0/20 charged $21.37, 12/7/20 will be charged $100.02 I been called CS but they tried to sell internet ca
Question
90
3
0
I see that I owe money to 11 At t. I think this is a error on my credit reports. Can someone please help me figure this out?Thanks.
Question
41
1
0
I haven’t had an account of any sort with AT&T for over a decade and the account balance at the time was paid in full. I have NEVER had a business account. The only details of the account state that it was opened in January of 2020 and this WAS NOT THE CASE. I have been working to build my credit sc
Question
53
2
0
Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
AT&T is scamming the first responders. WATCH OUT! DO NOT FALL IN THIS TRAP! Even AT&T's customer service people told me that this is a scam because the retail store just wants to sell you stuff. DON'T BUY INTO THIER LIES! When we switched to FirstNet, the retail store told us the watch is
Question
8
0
0
For 4 years couldn’t access first net account. On 9/16/23 still can’t access account. I swear once this contract is up I’ll take my business elsewhere. Att cares about money not first responders
Question
12
0
0
So this Lisa S continues to say she can help and merely gives us a cust serv number!!! So we changed back to VERIZON and couldn’t be happier than to be away from this circus.
Question
31
0
0
Feature-rich and flexible plans. FirstNet rate plans provide a good value and a smart investment. FirstNet plans offer a broad range of wireless voice, text, and data services and are competitively priced. Click Here for additional information and to learn more about current offers.
Question
50
0
0
Accepted Solution
I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne
Question
63
2
0
FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.