Billing

So far since making the mistake of leaving Verizon 3 bills from AT&T/first net. All 3 bills have incorrect charges. Called after the 1st bill and of course was lied to. Received 2nd bill had to call again and lied to yet again. Received 3rd bill and called again and nothing but incompetence. It'

I created a FirstNet profile with email address A over the summer and moved my phone number to FirstNet. We have tried to convert that FirstNet profile to a FirstNet and Family account several times and were unable to do so. I was told we just had to use a different email address and create a new Fi

I am/was a long time ATT wireless customer. In July 2022, as a prosecuting attorney, AT&T store representative suggested that I switch over to first net service to lower my bill. Everything in that regard went well. I was offered an Apple Watch that apparently was included in the plan. I explain

I canceled my FirstNet plan in August 2021, at which time I moved overseas. However, I kept being charged monthly, and attempted to dispute this multiple times with customer service.  FirstNet customer service kept forwarding me to ATT customer service, who then tried to always forward me back

Anyone else have issues with ATT/First Net not being able to find your traded in device? I mailed my device in back in April or May via the box and label THEY sent me. I thought everything was fine until 3 months later when they charged me for “not returning my device.” I was on the phone with custo

T AT&T Firstnet Netgear does not work! T

FirstNet subscribers who pay for their own mobile phone service use myAT&T to manage, view and pay for their service. FirstNet and Family is a new FirstNet account that brings you a streamlined login, billing, and account management experience. In addition, you can bring over lines from your

I have been at this for about 1 and 1/2 months now. I don't want to deal with the FCC or the Better Business Bureau. I have been transferred around, hung up on, threatened with fees, etc. I NEVER WANTED FIRSTNET! I transferred from Verizon, because I THOUGHT that AT&T had better service. I

Can someone PLEASE HELP ME????

Is someone going to reach out to me or is this just another dead end?