What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Learn and discuss your FirstNet billing and general account questions.
AT and T sells the First Net account to you … I was also told it would cost NOTHING -- would save me $10 a month -- and get $300 off the phone I was purchasing -- fast forward 2 months -- I now apparently "owe: first net $209 dollars for an account I will never use … It was sold to me on the premise
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Same I just showed up on my credit report? I just saw that at t mobility has sent 1200 to an collection agency what the (Edited per community guidelines) do I do?
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hi I have been talk to small business analog phone service, did renewal contract on Aug.2020 as $55 month businesslocal basic plus tax& surcharge for 2021.But 10/9/2020 charged $151.16 11/0/20 charged $21.37, 12/7/20 will be charged $100.02 I been called CS but they tried to sell internet ca
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I see that I owe money to 11 At t. I think this is a error on my credit reports. Can someone please help me figure this out?Thanks.
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I haven’t had an account of any sort with AT&T for over a decade and the account balance at the time was paid in full. I have NEVER had a business account. The only details of the account state that it was opened in January of 2020 and this WAS NOT THE CASE. I have been working to build my credit sc
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I looked at my credit report today which I had a perfect credit report and it makes it very clear that this showed up a state that it was opened a month ago and that it was put in collection hands. I have never had ATT and have great credit. Please help!! I filed a dispute with transunion. What el
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I just checked my credit score and there is a collections account for $1400 From 11 ATT Mobility! The date added is from Jan 2020. This is ridiculous and I’m seeing so many other people dealing with this! What is going on? How can I get this resolved?!
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AT&T should be ashamed of this product. No live customer support, even for billing (I was billed but did not receive the minutes). Been trying since 1/15/20 to get someone on the line to help. I have been transferred to folks that cannot help, who hang up when they have no answer, been sent to au
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I put in the info called for, access number & pin number and ordered 100 minutes. Those minutes were not added to my card. But the charge for 1000 minutes showed up on my credit card with numbers I know nothing about. How do I get this corrected. I will dispute the charge with my credit card it this
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Currently I switched over to FirstNet with little issue. However over the last 2 months I still can not see or access any bills or plan information. I have called numerous times and been given the same response of they know there’s an issue and it should be fixed soon. Obviously the system can bill
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Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to
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Long story short, I was deceptively sold an Apple Watch when I went to upgrade my phone. Despite not wanting/needing the watch, the salesman said that no new line would be open and I would not incur any additional charges outside of a one-time activation fee and the tax on the watch. Fast for
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AT&T is scamming the first responders. WATCH OUT! DO NOT FALL IN THIS TRAP! Even AT&T's customer service people told me that this is a scam because the retail store just wants to sell you stuff. DON'T BUY INTO THIER LIES! When we switched to FirstNet, the retail store told us the watch is
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For 4 years couldn’t access first net account. On 9/16/23 still can’t access account. I swear once this contract is up I’ll take my business elsewhere. Att cares about money not first responders
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So this Lisa S continues to say she can help and merely gives us a cust serv number!!! So we changed back to VERIZON and couldn’t be happier than to be away from this circus.
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Accepted Solution
I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.