Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
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Fraudulent 11ATT Mobility
I looked at my credit report today which I had a perfect credit report and it makes it very clear that this showed up a state that it was opened a month ago and that it was put in collection hands. I have never had ATT and have great credit. Please help!! I filed a dispute with transunion. What el
Fraudulent credit account
I just checked my credit score and there is a collections account for $1400 From 11 ATT Mobility! The date added is from Jan 2020. This is ridiculous and I’m seeing so many other people dealing with this! What is going on? How can I get this resolved?!
Virtual Pre-paid Minutes Care
AT&T should be ashamed of this product. No live customer support, even for billing (I was billed but did not receive the minutes). Been trying since 1/15/20 to get someone on the line to help. I have been transferred to folks that cannot help, who hang up when they have no answer, been sent to au
Mrs Catherine Howard
I put in the info called for, access number & pin number and ordered 100 minutes. Those minutes were not added to my card. But the charge for 1000 minutes showed up on my credit card with numbers I know nothing about. How do I get this corrected. I will dispute the charge with my credit card it this
No bill access from account login
Currently I switched over to FirstNet with little issue. However over the last 2 months I still can not see or access any bills or plan information. I have called numerous times and been given the same response of they know there’s an issue and it should be fixed soon. Obviously the system can bill
How do I find my billing details? I log into my account and it comes up as management, then it says manage services & billing. I click on that and all it shows me is how to upgrade a phone or etc. No billing.
First Net in-home consultation SCAM
I signed up for First Net in June. The rep for First Net actually came to my house and signed me up for First Net and also signed my wife up for AT&T. We had several interactions beforehand explaining the buy one get one free for the Iphone XR. When he came to our house everything was easy. He expla
Defer sales tax because listed tax exempt
Hello. I recently ordered 2 iPad Pro 12.9” 256 gb. Both were very clearly noted to be “tax exempt” due to serious issues and actual traded in device theft! Please someone help as I was actually robbed by AT&T on my unlocked black NOTE 9 128gb trade in at the selden ny store! I guess pursue legal act
Can I make extra payments on the principal of my phone in addition to the regular monthly payment?
Linking FirstNet account with myATT hub
How do I link my FirstNet account to my "myATT" account hub so I may see all of my phones?
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FirstNet WATCH SCAM
AT&T is scamming the first responders. WATCH OUT! DO NOT FALL IN THIS TRAP! Even AT&T's customer service people told me that this is a scam because the retail store just wants to sell you stuff. DON'T BUY INTO THIER LIES! When we switched to FirstNet, the retail store told us the watch is
For 4 years couldn’t access first net account. On 9/16/23 still can’t access account. I swear once this contract is up I’ll take my business elsewhere. Att cares about money not first responders
We switched back to VERIZON after all the problems and misrepresentations made by Firstnet/att
So this Lisa S continues to say she can help and merely gives us a cust serv number!!! So we changed back to VERIZON and couldn’t be happier than to be away from this circus.
FirstNet Rate Plans
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Again….no one will help
T AT&T Firstnet Netgear does not work! T
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FCC Complaint filed - hopefully we can bring a spot light to this bait and switch practice of scamming customers
I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne