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Billing

Billing

Learn and discuss your FirstNet billing and general account questions.

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2023-In-The-Spotlight

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at&t visa reward card redemption never received

I never received my redemption code for the visa reward cards. I have been with at&t since may, why has it not came in the mail yet ???

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FirstNet Account/Bill/Linking Account

I just recently signed up for FirstNet service by AT&T. I am having trouble with finding my account/linking my account with myATT bill hub. I want to be able to see my plan and information and make sure that I am getting everything that was promised. I.E. $250 visa card and a credit towards the Gala

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How to check call and text logs

This site is very difficult to navigate.  As with AT&T I check call and text logs of my children in real time.  However my spouse just got an account under firstnet and I found the option to download and it's a useless spreadsheet.  Can you give me step by step instructions.

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Have old prepaid card

Can an old prepaid card be credited to my bill

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att bill went up $30

I switched to FirstNet three months ago. I still have not received the promised 25 percent discount on my other two lines left on my original att account, I LOST the 17 percent discount I was already getting costing me more for three months now, and now my bill went up $30 out of the blue this month

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FirstNet WATCH SCAM

AT&T is scamming the first responders. WATCH OUT! DO NOT FALL IN THIS TRAP! Even AT&T's customer service people told me that this is a scam because the retail store just wants to sell you stuff. DON'T BUY INTO THIER LIES! When we switched to FirstNet, the retail store told us the watch is

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Scam

For 4 years couldn’t access first net account. On 9/16/23 still can’t access account. I swear once this contract is up I’ll take my business elsewhere. Att cares about money not first responders

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We switched back to VERIZON after all the problems and misrepresentations made by Firstnet/att

So this Lisa S continues to say she can help and merely gives us a cust serv number!!! So we changed back to VERIZON and couldn’t be happier than to be away from this circus.

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FirstNet Rate Plans

Feature-rich and flexible plans. FirstNet rate plans provide a good value and a smart investment. FirstNet plans offer a broad range of wireless voice, text, and data services and are competitively priced. Click Here for additional information and to learn more about current offers.

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Again….no one will help

T AT&T Firstnet Netgear does not work! T

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Accepted Solution

FCC Complaint filed - hopefully we can bring a spot light to this bait and switch practice of scamming customers

I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne

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