Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

1.1K

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(981)
T
How do we remove the "Spam" label for our business numbers?

We are contacting our members and they will not answer the phone or cancel their membership because our business telephone numbers are displayed as "Spam." How do we remove that label?

Question

6.1K

28

0

School discount

I’m a teacher for KinderCare (Knowledge Universe Education LLC). We don’t have individual email addresses but I have had a discount set up for awhile because of them. The discount disappeared awhile ago and I’m wondering how to reinstate it without a work email.

Question

559

1

0

Wireless Billing Issues

Does anyone have an email address for AT&T to send billing issues to? I have spent at least 4 hours on three different phone calls with AT&T to correct our billing issue.  It has not been corrected.  In the last hour and a half call, I had to go through the explanation again, the

Question

6

1

0

Former AT&T employee

Good afternoon,  I am a former AT&T employee and recently received my last paycheck from the company (commission check), but the amount does not seem correct to me. Is there anyone I can contact about the issue?  Thank you in advance. AA

Question

3.8K

8

0

Wireless Business Account

I have been trying to get a wireless business account with AT&T for the a week now. My Client Solutions Executive has been very helpful until now. I submitted an application for 3 phone lines two times. In respect to the first application, I was advised by my Client Solutions Executive that my

Question

13

2

0

$500 Visa Gift Card

I was offered a $500 Visa Gift Card for signing up for business internet. It was installed on July 3. And gift card has still not arrived. Have spoken to three different representatives who ensured me it has been sent. The last phone call took place last week and I was told "card has been mailed."

Question

30

9

0

Calls to 911 show wrong address

School district has multiple sites. When calling 911, some sites show correct address to emergency dispatch, while others show the main District Office. My understanding from dispatch is that AT&T may have a database of these address and we need to have some numbers updated. Which department at A

Question

29

4

0

Accepted Solution

E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

Question

9

3

0

Accepted Solution

Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

Question

9

1

0

Would like something in writing that details the Insuarance plan available to purchase on new device

I have a company account and just received a new device. I need something in writing for me to review that details the Insurance Plan that is available to purchase on this device.

Question

504

1

0

Be the first to reply

(137)
FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

Question

13

0

0

Change Caller ID on Business Lines to User Name

Hi, I would like to change the Caller ID on my lines from the company name to the user's name. My first call to 611 ended with me getting disconnected from the overseas call center before we could accomplish this. I see others have received help here with this in the past. Can someone please help

Question

13

0

0

International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

Question

4.7K

0

0

0

What is AT&T Business Fiber?

AT&T Business Fiber is an excellent choice for businesses. As your business grows, you need the connectivity and speed that fiber offers in order to scale to support increasing amounts of data traffic. Fiber can help you: Connect with customers, business partners, suppliers, and employees witho

Announcements

21

0

0

Selecting Audio Device to use

I have both a Headet and a Headset Microphone installed on my Windows 7 Pro x64 system.  It appears to simply grab the first in the Audio device class, as displayd top down in Device Manager, with not means to select another device when multiple are present. As a user has no means of prioritizing ho

Question

1.4K

0

0

Trending Accepted Solutions

(30)

Accepted Solution

E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

Question

9

3

0

Accepted Solution

Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

Question

9

1

0

Accepted Solution

Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

Question

88

1

0

Accepted Solution

How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

Question

42

1

0

Accepted Solution

New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

Question

31

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?