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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Scam or not?

I have received several phone calls and an email for upgrading to AT&T fiber including fiber internet, unlimited local and long distance calls, caller ID, rollover/hunting, all call features, and 24/7 maintenance. Monthly price of $130.00 plus taxes and fees. I need to know if this is real or not. T

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Renewal of business land line contract expiring

I received a notice that my contract on my business land line ends on July 1, 2023, however, my records show it ends on August 1, 2023. I need to discuss my account with someone but cannot get through to someone to discuss this with.

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Business land line with AT&T: do the business land lines have a PIN to transfer from AT&T to a cell phone plan with another company?

AT&T is not very helpful to me to get information about a land line business phone we have had with AT&T for the last 36 years. We closed our business and want to change the business phone number to a residential number for billing purposes. AT&T will not let us do that and insists we pa

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AT&T Home Base Manager for Wireless Home Phone and Internet

The AT&T Home Base uses the AT&T cellular network to provide phone service to your cordless and corded home phone(s) and Internet access to your computer and Wi-Fi enabled devices. Place it anywhere in your home where you have a strong wireless signal. It does not require the use of a home p

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Certificate of Insurance (COI) that includes landlord as an Additional Insured

Hello, The COI we have received from AT&T does not include our landlord as an Additional Insured. Our landlord will not allow AT&T to perform any installation until the COI shows the landlord as an Additional Insured. My salesperson and other contacts at AT&T have no idea how to satis

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International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

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Service Avilability

I am looking for will serve letters for a site address of 10955 Jones Bridges Road Alpharetta 30022.

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Service disruption

Are there any outages or disruptions in the Murfreesboro TN area, specifically the Medical Center Parkway? Thanks Jeff Bush 

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Business Local Calling Renewal

We received a letter regarding our renewal expiring soon. Letter says to call or email and provided no email address. When I call, I reach people who are not knowledgeable regarding our specific account. I keep getting transferred and/or getting new 800/888 numbers to call and am still getting the r

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Looking for copies of bills past what available online

Hi,I am looking to get digital copies of some old bills past what is available online.  Any suggestions?

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FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

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Change Caller ID on Business Lines to User Name

Hi, I would like to change the Caller ID on my lines from the company name to the user's name. My first call to 611 ended with me getting disconnected from the overseas call center before we could accomplish this. I see others have received help here with this in the past. Can someone please help

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International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

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What is AT&T Business Fiber?

AT&T Business Fiber is an excellent choice for businesses. As your business grows, you need the connectivity and speed that fiber offers in order to scale to support increasing amounts of data traffic. Fiber can help you: Connect with customers, business partners, suppliers, and employees witho

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Selecting Audio Device to use

I have both a Headet and a Headset Microphone installed on my Windows 7 Pro x64 system.  It appears to simply grab the first in the Audio device class, as displayd top down in Device Manager, with not means to select another device when multiple are present. As a user has no means of prioritizing ho

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Trending Accepted Solutions

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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Accepted Solution

How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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