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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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AT&T Real Estate Department

Good morning, I have a client interested in a piece of real estate owned by AT&T and am looking to find the best point of contact to discuss this matter. Thank you

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emails "could not be delivered" error 553 5.3.0

This just started happening. I can send more details in the DM.553 5.3.0 flpd578 DNSBL:RBL 521 65.254.253.155 _is_blocked.Forassistance forward this error to abuse_rbl@abuse-att.net

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Questions about Fire Marshal Letter / Occupancy certificate.

Hi, My business is in a small town near the border of another state. We currently do not have a fire marshal in our town to receive and occupancy certificate . We only have a volunteer fire department. My question is can we have a fire marshal from the nearest town certify us? What if the nearest

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Active Armor is Blocking my website

My website is still blocked by Active Armor. This is the site that our customers use to pay their credit card bills and they are not able to access it and are incurring fees. Can someone from ATT help me figure out how to have the domain removed from the block list for Active Armors default settings

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Service Support

Is it possible to get technical support for business class internet with the account number? No is the answer to that. If the service is down and you don't have the pin number, there is nearly nothing that att can do to help resolve the issue with their own equipment unless the PIN is provided. This

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trying to find who owns ouur hotel phone number

We are a Hotel located at 1405 S Westwood Mesa 85210  We get a bill from ATT but it shows under news you can use Local service provider Teleport Communication America LLC.  IHG want us to port over their number for call ins.  Do I deal with ATT or Teleport Communications  Thank

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Enable a greeting/voicemail message but disable ability to leave voicemails?

I have a litigation law firm and I cannot allow users to leave voicemail messages for legal reasons, but I'd like to enable the voicemail so the message can have our firm name with info on how to contact us during business hours.  Is there any way to enable the voicemail so the message is ther

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Scam or not?

I have received several phone calls and an email for upgrading to AT&T fiber including fiber internet, unlimited local and long distance calls, caller ID, rollover/hunting, all call features, and 24/7 maintenance. Monthly price of $130.00 plus taxes and fees. I need to know if this is real or not. T

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Renewal of business land line contract expiring

I received a notice that my contract on my business land line ends on July 1, 2023, however, my records show it ends on August 1, 2023. I need to discuss my account with someone but cannot get through to someone to discuss this with.

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Business land line with AT&T: do the business land lines have a PIN to transfer from AT&T to a cell phone plan with another company?

AT&T is not very helpful to me to get information about a land line business phone we have had with AT&T for the last 36 years. We closed our business and want to change the business phone number to a residential number for billing purposes. AT&T will not let us do that and insists we pa

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Telephone & Internet Inquiry

I am working on a site feasibility report for a proposed development in Frisco, TX. I am needing a utility availability or will serve letter describing if services are available to the subject property pending applicable reviews, approvals, and payment of any fees.

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AT&T Cell phone customers cannot make calls to my VOIP (Nextiva) Business phone

As of this morning we are unable to receive any calls to our business phone line from customers calling in on AT & T cell phones. At & T landlines are fine as well as all other cell phone provider.  Nextiva attempted to troubleshoot on their end and it is not on their end.  Pleas

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

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Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Accepted Solution

Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Accepted Solution

Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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Accepted Solution

How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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Accepted Solution

New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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