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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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AT&T Home Base Manager for Wireless Home Phone and Internet

The AT&T Home Base uses the AT&T cellular network to provide phone service to your cordless and corded home phone(s) and Internet access to your computer and Wi-Fi enabled devices. Place it anywhere in your home where you have a strong wireless signal. It does not require the use of a home p

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Certificate of Insurance (COI) that includes landlord as an Additional Insured

Hello, The COI we have received from AT&T does not include our landlord as an Additional Insured. Our landlord will not allow AT&T to perform any installation until the COI shows the landlord as an Additional Insured. My salesperson and other contacts at AT&T have no idea how to satis

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International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

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Service Avilability

I am looking for will serve letters for a site address of 10955 Jones Bridges Road Alpharetta 30022.

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Service disruption

Are there any outages or disruptions in the Murfreesboro TN area, specifically the Medical Center Parkway? Thanks Jeff Bush 

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Business Local Calling Renewal

We received a letter regarding our renewal expiring soon. Letter says to call or email and provided no email address. When I call, I reach people who are not knowledgeable regarding our specific account. I keep getting transferred and/or getting new 800/888 numbers to call and am still getting the r

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Looking for copies of bills past what available online

Hi,I am looking to get digital copies of some old bills past what is available online.  Any suggestions?

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My business number comes up as spam

My business number is coming up as spam for our patients. How do I get spam label removed? I don't have an account

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AT&T Sales Agent

My husband and I had a sales agent by the name of Connor Cable come to our home on February 3, 2017 to offer us the "Bundle Package". At the time we had the wireless account for 10 years, but this was to include U-Verse and Direct Tv. Connor came into our home, signed a contract offering; HBO with t

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Routing a leased IPv6/48

I have a /48 IPv6 lease leased and would like to route it to my business connection to have passed to my router behind the AT&T Modem. Who would I need to talk to get the routing arranged?  I only have options to configure IRR or RIR Delegation

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Telephone & Internet Inquiry

I am working on a site feasibility report for a proposed development in Frisco, TX. I am needing a utility availability or will serve letter describing if services are available to the subject property pending applicable reviews, approvals, and payment of any fees.

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AT&T Cell phone customers cannot make calls to my VOIP (Nextiva) Business phone

As of this morning we are unable to receive any calls to our business phone line from customers calling in on AT & T cell phones. At & T landlines are fine as well as all other cell phone provider.  Nextiva attempted to troubleshoot on their end and it is not on their end.  Pleas

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

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Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

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Trending Accepted Solutions

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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