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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Routing a leased IPv6/48

I have a /48 IPv6 lease leased and would like to route it to my business connection to have passed to my router behind the AT&T Modem. Who would I need to talk to get the routing arranged?  I only have options to configure IRR or RIR Delegation

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switch/upgrade from residenial to small biz

I am starting up my own biz at home and want to switch from residential service to small biz. I currently have a static IP address and port 25 is opened to me.  I realize i'd have to get a different static IP address because att will probably put me on a different subnet.  I talked to som

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Why does AT&T treat their business account customers so poorly

I have been a AT&T business customer for over (14) fourteen years, Approximately (2) two months ago I went into the Metairie, Louisiana store to get a sim card to add a new line to my business account but was I was told by the store representative there were (2) two unpaid AT&T accounts link

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RE: Business renewal- getting conflicting quotes from companies that say they're AT&T but now

We have had AT&T for 20 years at our business. Our contract renewal expired last month. We have had very aggressive salespeople call and send quotes that have two different companies for billing. AT&T and different companies. I called AT&T and the rep said they would send me a quote, was

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Looking to switch Cell Providers to AT&T

Hi I was looking to switch our cell carrier to AT&T, had verizon but are unhappy with services. We have 23 business phones mixed between android and ios.Is there a sales person you can connect me with?Thanks,Brian Feeding America WI Technology Representative

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Serviceability to new property

Company purchased 100 acres for executive housing. Dwelling on premises has never had cable or internet run.   Need to get it run.  Have talked to a couple companies but they will not cross lines.  Need to talk to someone at ATT to find out what we can do to get/pay for lines to be r

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CANCEL THE BUSINESS ACCOUNT

I tried to cancel the business internet and phone service, but someone put me on hold over an hour. Please me know how to cancel the business account.

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Nobody working in att busniess

I've waited over an hour to speak with att busniess to not even be able to speak to anyone. I haven't had a personal rep since 2019. They blame covid but last I checked everyone is back in full work force. And I can't speak with the regular customer service guys because they aren't allowed to work w

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Engineering and Construction Ticket follow up

I’m hoping to get information on who to contact for follow up on an E/C work ticket placed a month ago. Had a great deal of difficulty getting any information to begin with. Conduit and pull stations are laid, but we cannot get a hold of anyone to pull the fiber. Seems simple enough except new build

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What is AT&T Business Fiber?

AT&T Business Fiber is an excellent choice for businesses. As your business grows, you need the connectivity and speed that fiber offers in order to scale to support increasing amounts of data traffic. Fiber can help you: Connect with customers, business partners, suppliers, and employees witho

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ATT Real Estate Team Kansas

Hello, I am interested in some real estate that ATT Corp owns in Kansas. Who can I reach out to about that? Thanks!

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Telephone & Internet Inquiry

I am working on a site feasibility report for a proposed development in Frisco, TX. I am needing a utility availability or will serve letter describing if services are available to the subject property pending applicable reviews, approvals, and payment of any fees.

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AT&T Cell phone customers cannot make calls to my VOIP (Nextiva) Business phone

As of this morning we are unable to receive any calls to our business phone line from customers calling in on AT & T cell phones. At & T landlines are fine as well as all other cell phone provider.  Nextiva attempted to troubleshoot on their end and it is not on their end.  Pleas

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

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Trending Accepted Solutions

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Accepted Solution

E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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