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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Corporate Discount

When I type in my work email address, it tells me that I am not eligible for a corporate discount but several of my co-workers are getting a discount. I work for a school district. I just wanted to verify my eligibility.Thank you!Karen

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AT&T Message on Disconnected Business Line

Could someone contact me about a message AT&T has on a disconnected business number I had.  The message is referring customers to my competition?!?!  Why?!?!?!?  I am still in business, just changed my number!!

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Billing - What is a CDG?

When working in Billing - what is a CDG? This is referenced to an item in UBAM. Thank you!

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Why does movie service have to be so difficult? and service not willing to help.

I've called AT&T customer service ahead of time and spoke with 3 different service reps. Each one has part of the knowledge to move my service and the conversation always drops.  I spoke with 3 people over the phone and 1 online. over the span of 4 hours, trying to relocated my service up until almo

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Publicis Groupe employee discount

Hi i was recently hired by publicis grouped I wanted to know if I'm eligible for a employee discount.

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Selecting Audio Device to use

I have both a Headet and a Headset Microphone installed on my Windows 7 Pro x64 system.  It appears to simply grab the first in the Audio device class, as displayd top down in Device Manager, with not means to select another device when multiple are present. As a user has no means of prioritizing ho

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ATT real estate management

I need to establish contact with a real estate/land department person or someone authorized to sign an easement on ATT Alascom owned property in Kenai, Alaska, in order to continue electrical service to the facility.

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Someone called to convince me to switch from landline to digital

She said she was an AT&T price specialist or something and informed me that all landlines will be disconnected soon, so we need to switch to digital. At first the rates she quoted was a lot lower than what we are paying now so I let her explain about the new plan. I asked her to send me an email wit

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Port available number

I'm trying to get my old landline number back. I came here in June with the same problem and was told it could be done and given this case # 7810495 . During the phone call I was disconnected and apparently called the residential side of att. Once I realized this i told them the situation and asked

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New Commercial Construction Service

I have two new commercial properties under construction and need to get design process started for phone/internet service. Who do I need to contact?

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FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

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Change Caller ID on Business Lines to User Name

Hi, I would like to change the Caller ID on my lines from the company name to the user's name. My first call to 611 ended with me getting disconnected from the overseas call center before we could accomplish this. I see others have received help here with this in the past. Can someone please help

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International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

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What is AT&T Business Fiber?

AT&T Business Fiber is an excellent choice for businesses. As your business grows, you need the connectivity and speed that fiber offers in order to scale to support increasing amounts of data traffic. Fiber can help you: Connect with customers, business partners, suppliers, and employees witho

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Selecting Audio Device to use

I have both a Headet and a Headset Microphone installed on my Windows 7 Pro x64 system.  It appears to simply grab the first in the Audio device class, as displayd top down in Device Manager, with not means to select another device when multiple are present. As a user has no means of prioritizing ho

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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