Skip to main content
AT&T Business Forums
Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

1.2K

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(990)
U
Business Customer Service

I've been calling for weeks to get phone lines up and running again for an apartment complex. I was informed a technician would come out and our account would have a credit. Nobody has showed up at the property yet, the lines are still down. I called yesterday and today about this again. I spoke

Question

52

1

0

B
Internet install

What modem / router does business install for internet get

Question

28

6

0

C
My business phone number is registering as a SPAM number just when I call ATT customers.

My business phone number is registering as a SPAM number just when I call ATT customers. How can I untag this as a spam number? It is a business land line (not with ATT).

Question

55

1

0

T
How to remove a client's email from the AT&T Blacklist

I have worked with a client for 8+ years, emailing multiple times every week successfully. Just this past week, they became unable to email me at my AT&T business email. They appear to be blacklisted. This situation is costing my company money in lost work. I have contacted the abuse email bu

Question

39

1

0

E
Where do I go to define PTR records?

Where do I go to define PTR records?

Question

40

1

0

C
I need to know who or current AT&T account manager is.

Apparantly our original AT&T account manager is no longer with AT&T. We need to now who our new AT&T account manager is.

Question

44

1

0

N
ATT.net blacklist

Is there a more efficient way of getting a domain removed from the ATT blacklist? Emails have already been sent to the abuse_rbl@abuse-att.net address. Two domains for a large hospice center have been blocked, impeding patient care.

Question

68

3

0

O
Is there a limit on business line roaming in Canada?

I frequently travel to Canada for my business. Like, some months more than 50% of my time is spent in Canada. It used to be if 50% of your phone usage was outside of the U.S., ATT could (and would) cancel your plan, or charge you exorbitant amounts. Is that still the case? I can't seem to get a s

Question

36

1

0

K
Getting phone call history

Hello there. Is there any way to get phone call history(calls in) for business landline?

Question

30

1

0

Pool Phone Service-911 only

We are a condominium association with a pool. Georgia law requires that we have a 911 hard wired emergency pool phone. Our current AT&T bill per month is $82.20. The pool phone is not used for any purpose other than for an emergency. The bill seems high for such limited usage. Is there another AT&T

Question

1.5K

6

Popular topics

Expand all

Be the first to reply

(145)
business customer - need a human to interact with to understand the conflicting stories I'm getting from random phone calls to "support"

I'm an existing cell/ business internet customer, with an upcoming location change on my horizon. I've attempted to email and call AT&T multiple times to discern what options exist for our new location in northwest hills, austin tx I've gotten several different answers as to what service is a

Question

2

0

0

B
Caller ID

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

Question

8

0

0

L
Cancel business service.

My AT&T account that I opened 19months ago is a business account, but I want to switch it to a personal account. I can't find a way to do it on the app or online. The store where I opened my account is closed. What should I do?

Question

14

0

0

C
Internt and Phone Service

I am looking to know what type of service is avaliable at 9653 US-78, Ladson, SC 29456 - Phone Service? - Internet Service?  Are the lines underground or overhead?  Thank you 

Question

8

0

0

R
Static IP Allocation /27 - updating whois

I currently have a /27 from AT&T, and I would like to update the related entities section when doing a whois (ARIN) to show that this /27 has been allocated to us. The challenge I'm having is that we have a partner we do business with, and their security team won't begin the process of whitelist

Question

16

0

0

Trending Accepted Solutions

(30)
A

Accepted Solution

E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

Question

74

5

0

J

Accepted Solution

Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

Question

20

1

0

F

Accepted Solution

Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

Question

120

1

0

F

Accepted Solution

How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

Question

52

1

0

S

Accepted Solution

New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

Question

35

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?
Ask a question