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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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I need to know who or current AT&T account manager is.

Apparantly our original AT&T account manager is no longer with AT&T. We need to now who our new AT&T account manager is.

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ATT.net blacklist

Is there a more efficient way of getting a domain removed from the ATT blacklist? Emails have already been sent to the abuse_rbl@abuse-att.net address. Two domains for a large hospice center have been blocked, impeding patient care.

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Is there a limit on business line roaming in Canada?

I frequently travel to Canada for my business. Like, some months more than 50% of my time is spent in Canada. It used to be if 50% of your phone usage was outside of the U.S., ATT could (and would) cancel your plan, or charge you exorbitant amounts. Is that still the case? I can't seem to get a s

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Getting phone call history

Hello there. Is there any way to get phone call history(calls in) for business landline?

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Pool Phone Service-911 only

We are a condominium association with a pool. Georgia law requires that we have a 911 hard wired emergency pool phone. Our current AT&T bill per month is $82.20. The pool phone is not used for any purpose other than for an emergency. The bill seems high for such limited usage. Is there another AT&T

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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Business Line Contract Renewal Terms

I called and renewed my contract and they emailed me my confirmation but did not include the price we agreed upon. I specifically asked for this because my first bills are always incorrect and higher and it takes me months to get resolved.  I would like my contract price that was agreed upon w

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Corporate Discount

When I type in my work email address, it tells me that I am not eligible for a corporate discount but several of my co-workers are getting a discount. I work for a school district. I just wanted to verify my eligibility.Thank you!Karen

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AT&T Message on Disconnected Business Line

Could someone contact me about a message AT&T has on a disconnected business number I had.  The message is referring customers to my competition?!?!  Why?!?!?!?  I am still in business, just changed my number!!

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Billing - What is a CDG?

When working in Billing - what is a CDG? This is referenced to an item in UBAM. Thank you!

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Telephone & Internet Inquiry

I am working on a site feasibility report for a proposed development in Frisco, TX. I am needing a utility availability or will serve letter describing if services are available to the subject property pending applicable reviews, approvals, and payment of any fees.

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AT&T Cell phone customers cannot make calls to my VOIP (Nextiva) Business phone

As of this morning we are unable to receive any calls to our business phone line from customers calling in on AT & T cell phones. At & T landlines are fine as well as all other cell phone provider.  Nextiva attempted to troubleshoot on their end and it is not on their end.  Pleas

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Remote Call Forward Service (RCF)/Telebranch

I need to sign up for Remote Call Forward Service (RCF)/Telebranch service and I'm not getting anywhere by calling.

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Potential Spam label

Our business phone numbers show as potential spam when making outbound calls.

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Will Serve Letter Request for Corcoran, CA

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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