
What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Do you qualify for FirstNet? Learn and discuss.
We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat
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Ok.... here we go again.... now I am told that I AM NOT A FIRST RESPONDER! And, My OUTGOING CALLS WILL BE SUSPENDED IN A FEW DAYS!!! Seriously! TWO MONTHS! To be honest, AT&T was helpful with somethings, but now, AGAIN I am here, and now threatened with limited service. Honestly, this
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I completed the assessment. And the application but i got no opportunity to do a phone interview as im not able to do a in person interview at this time how do i switch it to do a phone interview instead? I've already called the at&t location but they say theirs nothing they can do.
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Hi, I’ve been applying for every opportunity in my area for more than a year now, and have had interviews with several managers. Every time, I have received the “we’ve moved on to another candidate” email. I know I’ve never worked for any telecom company, However, I’ve got amazing customer service e
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Hello. I recently signed up with you guys and forgot to mention my first responder discount for being a paramedic. Can you add this discount to my account? I can provide my license # if need be
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I'm a commercial developer. Id like to discuss raising the communication cables at the subject location. Please contact me at 713-598-8710or [email scrubbed]Thanks Chuck Riddle
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Low Hanging conductors at this site. I want to pay to have them burried. Who is my contact person at ATT?
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Hello i want to unlock my iphone that currently locked to at&t network, but when i put the imei number on the unlocking form, i get message error: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the rig
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Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)
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FirstNet®
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FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories
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FirstNet®
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Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev
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Business
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I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact.
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Business
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I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?
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Business
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Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o
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Business
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We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business
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Business
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New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did
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Business
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I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?
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Business
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I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?
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Business
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.