See how other first responders are using FirstNet. Click here to subscribe to the FirstNet Newsletter today!
Eligibility

Eligibility

Do you qualify for FirstNet? Learn and discuss.

44

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(19)
Who is eligible for FirstNet?

We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat

Question

793

0

0

Again!???!!!

Ok.... here we go again.... now I am told that I AM NOT A FIRST RESPONDER! And, My OUTGOING CALLS WILL BE SUSPENDED IN A FEW DAYS!!! Seriously! TWO MONTHS!  To be honest, AT&T was helpful with somethings, but now, AGAIN I am here, and now threatened with limited service. Honestly, this

Question

58

1

0

Phone interview

I completed the assessment. And the application but i got no opportunity to do a phone interview as im not able to do a in person interview at this time how do i switch it to do a phone interview instead? I've already called the at&t location but they say theirs nothing they can do.

Question

64

0

0

Looking for opportunity

Hi, I’ve been applying for every opportunity in my area for more than a year now, and have had interviews with several managers. Every time, I have received the “we’ve moved on to another candidate” email. I know I’ve never worked for any telecom company, However, I’ve got amazing customer service e

Question

74

2

0

Accepted Solution

Official Solution

How can I add my first responder discount to my account?

Hello. I recently signed up with you guys and forgot to mention my first responder discount for being a paramedic. Can you add this discount to my account? I can provide my license # if need be

Question

2K

3

Verification letter

Need to summit verification letter

Question

122

1

0

Test

Test

Question

31

0

0

Low hanging communication cables at 1210 W. Harris Arlington Texas

I'm a commercial developer. Id like to discuss raising the communication cables at the subject location. Please contact me at 713-598-8710or [email scrubbed]Thanks Chuck Riddle

Question

65

2

0

1210 W. Harris Arlington Texas

Low Hanging conductors at this site. I want to pay to have them burried. Who is my contact person at ATT?

Question

24

0

0

Help about unlocking iphone

Hello i want to unlock my iphone that currently locked to at&t network, but when i put the imei number on the unlocking form, i get message error: Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the rig

Question

303

1

0

0

Be the first to reply

(1890)
First Net and AT&T Reps are CROOKS

I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)

Question

2

0

0

FirstNet Devices

FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories

Question

67

0

0

Unlimited Your Way plans not showing up on Premier

Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev

Question

2

0

0

Installing service in new construction subdivision

I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact. 

Question

6

0

0

Utility Signatures

I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?

Question

6

0

0

Trending Accepted Solutions

(1576)

Accepted Solution

Looking to confirm an order placed on ATT.com actually went through.

Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

Question

8

5

0

Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

Question

1.1K

70

0

Accepted Solution

Online Account Access

New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did

Question

7

2

0

Official Solution

Access the Blocked Content Over Time report in AccessMyLAN

I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?

Question

2

1

0

Official Solution

Search for messages from a specific phone number in AT&T Message Archiving

I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?

Question

4

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?