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POTS lines with incorrect address, needs change for calling 911

I have an account with POTS lines from Windstream (ATT reseller) that show incorrect address at 911 dispatch. The address is actually 37100 but the address showing is 37000. The address used to only be 37000. We built a new site approved by city and when services were ordered back in 2012 city plann

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Access the Audit Log in AT&T Fleet Management for Enterprise/Government

I'm a new administrator for our AT&T Fleet Management for Enterprise/Government account, and I was asked to investigate our users' activity. Does anyone know where I need to go in the system to see this information?

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Access the Zone List in AT&T Fleet Management for Enterprise/Government

I’m performing maintenance on our systems and want to look through our AT&T Fleet Management for Enterprise/Government account. We have created some locations for clients we don’t work with anymore, and I would like to see what we have configured. Does anyone know where I need to go in the syste

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Access the work hours in AT&T Fleet Management for Enterprise/Government

A co-worker advised me that they set up hours for some of our drivers, and I want to double-check to ensure they are accurate. Does anyone know where I need to go to see them in AT&T Fleet Management for Enterprise/Government?

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Vegetation Control

Hello, who would i reach out to to bid on vegetation control on AT&T sites.

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Access the Hours of Service Violations in AT&T Fleet Management for Enterprise/Government

I want to ensure that my drivers are safe and adhering to guidelines. Is there a way to see if they have driven longer hours than they should? How do I see that in AT&T Fleet Management for Enterprise/Government if so?

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My car was hit from behind by an AT&T truck driver.

My car was hit from behind by an AT&T truck driver. How do I file a claim for the damage to my vehicle? Driver claimed he didn't see me which I find hard to believe since my car is bright orange, unless he was distracted. He didn't want to provide info so I called the cops and they stood by whil

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Access the Hours of Service logs in AT&T Fleet Management for Enterprise/Government

I’m looking for information on how to see the details of my driver’s work hours. We have asked some drivers to shut their vehicles off if parked for an extended time. Does anyone know if that information is available? 

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Run a Zone Visits report in AT&T Fleet Management for Enterprise/Government

I want to see how often my techs are at client sites. When we set up our account, I recall seeing information where we can see when users visit areas. Does anyone know how I can access that information in AT&T Fleet Management for

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Mark a job as complete in the AT&T Workforce Manager for Android application

I’m at a customer location and finished their setup, but I’m unsure where to set it that way in AT&T Workforce Manager. I’m using the app on my Android phone. Does anyone know where I need to go?

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Easement Details

We are the civil engineers for a development project at 715 North Czech Hall Rd in Yukon, OK. The parcel we are working on contains an easement granted to AT&T which states that "no structure shall be erected or permitted on said strip." I am wondering what the definition of 'structure' is i

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Will-Serve and Utility Map Request

We are the civil engineers on a proposed bank development at 5939 Sunbury Road in Westerville, Ohio. We are looking to obtain any information AT&T may have concerning the existing utilities in the area, including utility atlases and as-built plans. We are also trying to obtain a will-serve lette

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AT&T Deploys Flying Cell on Wings (COW) After Hurricane Michael

Hovering 200 feet above Mexico Beach, Florida, our flying COW provided connectivity to customers and first responders over a 3 square-mile area. Click Here to learn more.

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AT&T's First Official Deployment of Cell On Wings In Puerto Rico

In Puerto Rico, AT&T has deployed a helicopter Flying COW (Cell on Wings) for the first time ever. As we work to permanently restore our network, this experimental technology is providing data, voice, and text services to customers while hovering up to 400 feet above the ground. Click Here to le

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Watch AT&T's Cell on Wings (COW) in Action

A flying COW is basically a cell tower in the sky. COW, in the way we use it here is “Cell on Wings”. Click Here to learn more about this product.

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Add zones in bulk in AT&T Fleet Management for Enterprise/Government

We added a new worksite, and I was asked to add it to our AT&T Fleet Management for Enterprise/Government account. In the past, we created a series of zones to mark the worksites, entire points, and restricted areas. Does anyone know if I can add all of these at once?

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Add Work Hours to AT&T Fleet Management for Enterprise/Government

I’m new to AT&T Fleet Management for Enterprise/Government and must add some hours to our account. Does anyone know where I need to go to do so?

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Add vehicles in bulk to AT&T Fleet Management for Enterprise/Government

Our company purchased new fleet vehicles, and I was asked to add them to our AT&T Fleet Management for Enterprise/Government account. Does anyone know if I can add them all at once?

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Add a maintenance history reminder in AT&T Fleet Management for Enterprise/Government

I have performed some maintenance on one of our trailers and was told I need to update the maintenance information in the AT&T Fleet Management for Enterprise/Government account. Does anyone know where I need to go to do so?

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Add a Work Holiday in AT&T Fleet Management for Enterprise/Government

I must add some company holidays to our AT&T Fleet Management for Enterprise/Government account. Does anyone know where I need to go to add them?

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