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Field Service Solutions

Tips for Enhanced Push-to-talk, Fleet & Asset Management & more.

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AT&T Deploys Flying Cell on Wings (COW) After Hurricane Michael

Hovering 200 feet above Mexico Beach, Florida, our flying COW provided connectivity to customers and first responders over a 3 square-mile area. Click Here to learn more.

Announcements

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AT&T's First Official Deployment of Cell On Wings In Puerto Rico

In Puerto Rico, AT&T has deployed a helicopter Flying COW (Cell on Wings) for the first time ever. As we work to permanently restore our network, this experimental technology is providing data, voice, and text services to customers while hovering up to 400 feet above the ground. Click Here to le

Announcements

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Watch AT&T's Cell on Wings (COW) in Action

A flying COW is basically a cell tower in the sky. COW, in the way we use it here is “Cell on Wings”. Click Here to learn more about this product.

Announcements

16

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Official Solution

Send an invitation to an iPhone via SMS in AccessMyLAN

We added some devices to our account and need to ensure that they are fully configured. Does anyone know what I should look for first?

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Official Solution

Send an invitation to an iPhone via Email in AccessMyLAN

I'm configuring our AccessMyLan account, and my coworker advised me that we could send invitations to users. Does anyone know where I need to go to do so?

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Official Solution

Send an AccessMyLAN invitation to an Android device via SMS

We hired a new manager, and I want to add them to our AccessMyLAN account. Does anyone know how to get them started?

Question

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Official Solution

Send an AccessMyLAN invitation to an Android device via email

We are trying to add devices to our AccessMyLAN account. The most recent users are on Android. Does anyone have information on how to get them started?

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2

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Official Solution

Send a push message in AccessMyLAN

I need to have a few of my AccessMyLAN devices power cycled and installation verified. Is there a way to notify the affected users?

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Official Solution

Send a message to a device in AccessMyLAN

I want to notify a few of my drivers about a route change. Does anyone know if I can contact them via the AccessMyLAn system?

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Official Solution

Edit a scheduled User report in AT&T Workforce Manager

I created some reports in our AT&T Workforce Manager account that should go out monthly. However, one of the intended recipients advised me that they were not receiving the report. Therefore, I need to verify that they are included or add them to the report. Where do I need to go to do that?

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Easement Details

We are the civil engineers for a development project at 715 North Czech Hall Rd in Yukon, OK. The parcel we are working on contains an easement granted to AT&T which states that "no structure shall be erected or permitted on said strip." I am wondering what the definition of 'structure' is i

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Will-Serve and Utility Map Request

We are the civil engineers on a proposed bank development at 5939 Sunbury Road in Westerville, Ohio. We are looking to obtain any information AT&T may have concerning the existing utilities in the area, including utility atlases and as-built plans. We are also trying to obtain a will-serve lette

Question

5

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AT&T Deploys Flying Cell on Wings (COW) After Hurricane Michael

Hovering 200 feet above Mexico Beach, Florida, our flying COW provided connectivity to customers and first responders over a 3 square-mile area. Click Here to learn more.

Announcements

13

0

0

AT&T's First Official Deployment of Cell On Wings In Puerto Rico

In Puerto Rico, AT&T has deployed a helicopter Flying COW (Cell on Wings) for the first time ever. As we work to permanently restore our network, this experimental technology is providing data, voice, and text services to customers while hovering up to 400 feet above the ground. Click Here to le

Announcements

17

0

0

Watch AT&T's Cell on Wings (COW) in Action

A flying COW is basically a cell tower in the sky. COW, in the way we use it here is “Cell on Wings”. Click Here to learn more about this product.

Announcements

16

0

0

Trending Accepted Solutions

(345)

Official Solution

Add zones in bulk in AT&T Fleet Management for Enterprise/Government

We added a new worksite, and I was asked to add it to our AT&T Fleet Management for Enterprise/Government account. In the past, we created a series of zones to mark the worksites, entire points, and restricted areas. Does anyone know if I can add all of these at once?

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Official Solution

Add Work Hours to AT&T Fleet Management for Enterprise/Government

I’m new to AT&T Fleet Management for Enterprise/Government and must add some hours to our account. Does anyone know where I need to go to do so?

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Official Solution

Add vehicles in bulk to AT&T Fleet Management for Enterprise/Government

Our company purchased new fleet vehicles, and I was asked to add them to our AT&T Fleet Management for Enterprise/Government account. Does anyone know if I can add them all at once?

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Official Solution

Add a maintenance history reminder in AT&T Fleet Management for Enterprise/Government

I have performed some maintenance on one of our trailers and was told I need to update the maintenance information in the AT&T Fleet Management for Enterprise/Government account. Does anyone know where I need to go to do so?

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Official Solution

Add a Work Holiday in AT&T Fleet Management for Enterprise/Government

I must add some company holidays to our AT&T Fleet Management for Enterprise/Government account. Does anyone know where I need to go to add them?

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