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Whitelist SMS Numbers

My company offers the option to text clients for support and a link self service. Our carrier has notified us that AT&T is rejecting these text messages as spam. Is it possible to white list our number for SMS? I reached out to register with Hiya but that only deals with Voice spam, not SMS.

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Authorize Office 365 to access your AT&T Office@Hand account

We started using Office 365, and a co-worker advised me that we could sync our Office 365 information into our AT&T Office@Hand account. Does anyone know how to do so?

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Set up hotkeys in AT&T Office@Hand

I recently started using AT&T Office@Hand, and a co-worker told me that an option allows you to use keyboard shortcuts for different functions on the desktop software. Does anyone know if that’s possible, and if so, where I go to set it up?

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Why does my music on Spotify Premium APK keep stopping?

Hi everybody!I am a community member who loves listening to music. I don't understand why my Spotify stops playing music so often these days? I don't know if it's my network or the network card or my application. I found a fix that was to download the [edited per community guidelines] app on CoiMobi

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Touch Tone Commands for AT&T Office@Hand conference calls

I host a weekly conference via our AT&T Office@Hand account and am having issues with some participants not muting their lines while we are on the call. Does anyone know if there is a way for me to mute all the lines on the call except for me? If so, how do I do that?

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At&t DEP Reseller ID

I am in the process of setting up with the Apple Deployment Program for our cellphones and ipads.  I need the Reseller ID for AT&T.  I saw another post in the At&t forum that listed a number but unsure if that is a standard number or customer specific.

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Invite Participants to an AT&T Office@Hand Conference Call

I’m trying to add some of our workers to an AT&T Office@Hand call. I’m mobile and wanted to see if I could send the invitation from the mobile application. If so, does anyone know where I can go to do that?

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Looking into AT&T

I was informed that not ALL customers have access to the Business portal - is that true ?  How often would I need to run a check on my system for Cyber threats I thought that was automatic. 

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Join an AT&T Office@Hand Conference call

I’m new to AT&T Office@Hand, and I’m not sure how to join a conference call. Does anyone have information on how to do so?

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Access to Route it!

Hello,I am the company telephone administrator.Could you assist in adding the Route it! link to my Business Center dashboard?Thank you.

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AT&T blocking our website???

We recently launched a website (vstream.com) and for some reason, some of our users are having problems logging in or even going into the website. Apparently they're all AT&T users which is why we think it may have something to do with AT&T itself (maybe the domain was blocked before we boug

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My legitimate website is being blocked by AT&T ActiveArmor; why and what should I do

I'm an AT&T Fiber customer and noticed that a website of mine was being blocked by AT&T ActiveArmor. Only after disabling ActiveArmor completely could I get it to work.  I'm concerned my website might be blocked for other AT&T Customers. I'd like to know:1. What blacklist is m

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add an attglobal.net email to yahoo.com

I use MS Outlook to retrieve my emails for my attglobal.net account. When I am away from home, I would like to retrieve my emails using a browser with yahoo.com I have tried to add my attglobal.net account to yahoo.com. It says it sent me an code that I need to enter on the screen.  But

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Community How-to: Comment on an existing Blog Post

Commenting on an Existing Blog Post in the Advanced Solutions Care ForumNOTE: This example uses Internet Explorer. Your experience may vary if you are using a different browser. A blog is an online journal written by one or more authors. 1.    Click Sign In.   2.    Click in the box to the right of

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Multi-device pool single SIP Trunk

Where can i find proper support into setting up such solution. I need alternatives to what I have recently.

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Using dynamic conferencing in AT&T Office@Hand

Earlier today, a college was able to add a few of us to a conference from their AT&T Office@Hand account. Does anyone know how to do so from the desktop software?

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Change the Call Recording settings in AT&T Office@Hand

I was added to our AT&T Office@Hand account as an administrator. My manager asked me to go in and double-check that we are recording our sales calls. Does anyone know where I need to go to check that?

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Using the RingOut feature in AT&T Office@Hand

Does anyone know if I can make a call from my AT&T Office@Hand online account?

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Block calls in AT&T Office@Hand

Does anyone know If AT&T Office@Hand allows you to block unwanted calls? If it is an option, how do I enable it?

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Set up the call greeting in AT&T Office@Hand

I remember seeing mention of an option that allows you to set up a recording to notify callers when they are being transferred to your AT&T Office@Hand line. Does anyone know where you need to go in the system to configure that?

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