General App Support

I recently switched to AT&T Business Fiber, I have 32 IP addresses, and part of that I run multiple servers of which some are SMTP mail servers. I need to be able to send output traffic on port 25.  Currently, its blocked.   I tried to call support and they said there was nothin

I've used the international Day Pass for Business many times before, in many different countries, including Brazil. This time, since I arrived in Brazil, I cannot make or receive local phone calls. I spent over an hour on the phone with AT&T support yesterday and all they could say was that the

I was asked to update one of our team member's AT&T Office@Hand voicemail greeting. I'm traveling and only have access to my phone. Does anyone know if I can use the mobile application to make the change, and if so, where do I need to go to make the changes?

I’m working on configuring our AT&T Office@Hand account. I remember seeing some information stating that we could customize the message that plays when customers call us. Unfortunately, I’m mobile and only have access to my phone. Does anyone know where I need to go in the mobile application to

I work as a network technician for a hospital in Illinois. We have implemented office@hand site-wide for all faxing and phone calls. Due to a recent policy change, I need to quickly have all faxes received at the hospital to be directed to one folder for our medical records. Where do I start and wha

I have been using AT&T Office@Hand for a while now, but I bought a new webcam that is better than the built-in one on my laptop. I want to use it as my main account in AT&T Office@Hand. Does anyone know where I need to go to change that setting?

I was on a call in AT&T Office@Hand, and they asked us to enable the cameras. I’m new to the system and was unsure how to enable it. Does anyone know where I need to go?

My company sends transactional text messages with account credentials when accounts to our service are provisioned through AWS Cognito. These include short links from a domain we own that provide a unique link to our mobile app for the user. It seems like the block as spam takes effect the more mess

I saw in a previous post that AT&T Office@Hand allows you to submit feedback. It seemed like that post was about the desktop application, but I don’t have access to a desktop. Does anyone know if I can send the feedback from my phone, and if so, how do I do so?

We recently launched a website (vstream.com) and for some reason, some of our users are having problems logging in or even going into the website. Apparently they're all AT&T users which is why we think it may have something to do with AT&T itself (maybe the domain was blocked before we boug