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2023-In-The-Spotlight

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Request Removal of old, disintegrating telephone pole, maybe belonged originally to Bell South

Hello,There is a old, long-unused telephone pole in our backyard that was there when we bought our house in 2008. The previous owners told us they tried to get AT&T to remove it with no success. The pole is now disintegrating and I am afraid a piece of it will fall on our dog, or on someone in the a

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Vault noise Savoy IL

The ATT vault on South 1st St Savoy IL is making a noise every 10 seconds. Something comes on for about 10 seconds making a noise we can hear inside our house the shuts off for 10 seconds. This goes on and on. We’ve lived here over 20 years and it has never done this.

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Removal of old Ameritech Cabinet from Commercial Office Building Electrical Closet

Good morning. We do not have an account with AT&T but are in need of an old Ameritech cabinet to be removed from our electrical closet in our commercial office building.  I have called 5 different AT&T numbers and cannot get hold of the proper division which i believe is engineering to

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Construction site Line Transfer to new utility pole

We are a construction company trying to get lines transferred to a new utility pole at a construction site in South Florida. I have the FP&L Ticket Notification Numbers where-in AT&T was notified of need to transfer lines. I have reached out to the contact person (Timothy Gibbs) that I was r

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a t & t 1070 phone

How do i reset the phone, it has line 1 stuck

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Service letter

Hello, I am trying to get a service letter for a new land development project that I will be working on. I need to receive a letter that states that AT&T will be able to service our site for future development.

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Rooftop AT&T Equipment

We have a demolition project in Manhattan and need to remove the AT&T equipment on the roof. Who can i contact to schedule a service?

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My shopify website is being blocked by my wifi for "security purposes"

Att wifi is blocking my website which is not only affecting me but my customers who have att wifi at home. This is killing sales and I need to get off the blocked list so I can run my business. Everywhere else it works except on att wifi.

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email to txt no longer working

Our organization has been using email to text to communicate with our distributed operations team. Recently the messages are being blocked from out AT&T network phones. This is a critical tool for our business. Is there a setting we need to update to allow messages through? thanks in advance.

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Att Small Bldg inside my property

Who do contact about a communication Bldg inside my property. I got the number of the building (XA______)

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Containment Letter

Could you please let me know what I need to do to request a Containment Letter for an easement with Southwestern Bell Telephone and what fees are associated with obtaining a letter, if any?

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AT&T (Ohio Telephone and Telegraph Company) Easement

We are developing a large project in Crawford County, Ohio. We need to discuss an existing easement that crosses the property with someone responsible for such within AT&T. We have not been able to locate a person with whom we need to be working.  Can you please provide a contact?

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Account device history

I need to know the IMEI numbers or serial numbers of old phones that have been on my account. I don't have the boxes.  The information is not on my receipts or past bills. How can I get it?

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getting the phone to ring more before going to voicemail

Like someone else posted, our 1070 series phones only ring three times before going to voicemail. We can't get to the phone that fast every time. How do we increase the number of times the phone rings? I've listened to all the settings and helpful hints on the phone itself, no answer. I've read the

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Line Relocation - Greenville Hwy, Hendersonville NC

Hello, I need to speak with someone regarding a possible line relocation for a proposed sewer construction on Greenville Hwy near Erkwood Road in Hendersonville, NC.

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Easement Release

I'm needing to get in touch with an engineer regarding an easement from Southwestern Bell on my property in Houston, TX to determine if it can be released.

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AT&T Device Support & Tutorials

Whether you’re a novice or an expert our Learning Resources can help you put your device to work for you. If you need help with your device, the AT&T Phone & Device Learning Center is a fantastic resource open to you. Complete with a range of how-to videos, tutorials, information on soft

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Damage prevention coordination - new commercial construction in Baton Rouge, LA

We are working on civil site design for a proposed station for emergency responders in the city of Baton Rouge, Louisiana. The project will involve some excavation work, and nearby markers indicate the presence of AT&T facilities. We wanted to reach out and ask if AT&T has any information (m

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Where can I find free training?

Where can I find free training about circuits?

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Rooftop AT&T Equipment

We have a demolition project in Manhattan and need to remove the AT&T equipment on the roof. Who can i contact to schedule a service?

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