
What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Find answers to common FirstNet questions.
How to submit a final plat for new development in Lovejoy, GA.
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We live on Wadmalaw Island in South Carolina and I have a friend who lives on the island as well and they have AT&T internet and cable but it took them weeks upon weeks of going back and forth with AT&T to get someone to come out and run fiber cable lines. Please help!!! I
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I started a conversation in November that was never resolved and is now closed. I answered all of your questions and then never heard back. AT&T via Starr construction wants to put a Utility pole in my back yard. There is no pole in my yard now. It is in my neighbor's yard.&nb
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Hello, I am developing a parcel and the original plat for the parcel from 1971 shows a buried ATT cable crossing the parcel. I am wanting to know if this is an abandoned line, or otherwise be able to show the easement limits on the drawings.
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I'm looking for Will Serve letters indicating that AT&T would be able to provide service to this address. The parcel address is 6870 Mimms Drive Nw Atlanta GA 30340. Please let me know if you need further information.
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I just bought an iPhone 12 from a man.But its carrier is in blacklist.Because it’s lost or stolen. How can I unlock it?
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Hello hey I never received my W-2 form and I change my address can you send to my new address to have my W-2 form and I can call into HR department I forget my ID also I’m not currently working with the AT&T if you can send me my W-2 to my new address that will be a great my new address is 530 E
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I just bought an iPhone 13pro from a man.But its carrier is in blacklist.Because it’s lost or stolen.Why?How can I unlock it?
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I am designing an expansion for an existing commercial building in Wendell, NC. An existing fiber optic cable and associated easement traverse the site. I want to explore the options for relocation of this cable and easement. I need contact information for the appropriate person wwithin the A
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When will Meadows of Longbranch subdivision in Midlothian, Texas internet be upgraded to fiber? I heard in near future, is this true? Currently, we can only get AT&T 50...
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Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)
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FirstNet®
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FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories
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FirstNet®
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Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev
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Business
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I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact.
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Business
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I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?
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Business
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Accepted Solution
Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o
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Business
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Accepted Solution
We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business
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Business
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Accepted Solution
New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did
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Business
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Official Solution
I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?
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Business
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Official Solution
I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?
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Business
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.