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General Questions

General Questions

Find answers to common FirstNet questions.

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2023-In-The-Spotlight

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Disconnect and Pole Removal

Hello. I have a new construction project at 501 Peach Road in Raleigh. It's a NC State funded and City of Raleigh funded project. We are under a tight schedule and need a pole removed and disconnected. Please let me know what I need to do to get this expedited.

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Submitting a final plat for new development in Lovejoy, GA

How to submit a final plat for new development in Lovejoy, GA.

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Running into roadblocks left and right and need Fiber Installed at our New Construction House on Wadmalaw, SC

We live on Wadmalaw Island in South Carolina and I have a friend who lives on the island as well and they have AT&T internet and cable but it took them weeks upon weeks of going back and forth with AT&T to get someone to come out and run fiber cable lines.  Please help!!!   I

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2nd conversation about installing a utility pole being installed in my yard even though there isn't one there now

I started a conversation in November that was never resolved and is now closed. I answered all of your questions and then never heard back.  AT&T via Starr construction wants to put a Utility pole in my back yard.  There is no pole in my yard now.  It is in my neighbor's yard.&nb

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Easement Mapping Request

Hello, I am developing a parcel and the original plat for the parcel from 1971 shows a buried ATT cable crossing the parcel. I am wanting to know if this is an abandoned line, or otherwise be able to show the easement limits on the drawings.

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Will Serve Letters

I'm looking for Will Serve letters indicating that AT&T would be able to provide service to this address. The parcel address is 6870 Mimms Drive Nw Atlanta GA 30340. Please let me know if you need further information.

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unlock my iphone from carrier firstnet

I just bought an iPhone 12 from a man.But its carrier is in blacklist.Because it’s lost or stolen. How can I unlock it?

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W2

Hello hey I never received my W-2 form and I change my address can you send to my new address to have my W-2 form and I can call into HR department I forget my ID also I’m not currently working with the AT&T if you can send me my W-2 to my new address that will be a great my new address is 530 E

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Network lock

I just bought an iPhone 13pro from a man.But its carrier is in blacklist.Because it’s lost or stolen.Why?How can I unlock it?

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Fiber Optic cable relocation to accommodate proposed expansion of a commercial building.

I am designing an expansion for an existing commercial building in Wendell, NC. An existing fiber optic cable and associated easement traverse the site. I want to explore the options for relocation of this cable and easement.  I need contact information for the appropriate person wwithin the A

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How is FirstNet different from AT&T’s commercial and consumer network?

A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste

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Rehire

How can I find out if I’m on rehire

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Former Bellsouth stock

I had Bellsouth stock. How can I track it down now that it is AT&T?

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I won money

I won 1 million is this possible

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I made a complaint and AT&T asked for my information as they were going to help resolve my issue. I have not heard from them.

I made a complaint and AT&T contacted me saying they would help to resolve it.  I have not heard from them.  It says I have three comments but I think one is theirs and 2 are mine.  Not sure how this forum works.  Does AT&T contact you through this forum with the solutio

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Does international day pass work in the Canary Islands

I will be in the Canary Islands and wonder if the international day pass works there?

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Call Protect excluded from FirstNet????

WHY. IS .... Call Protect excluded from FirstNet????

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