What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Find answers to common FirstNet questions.
I thought I was the only one— saw $1752 on my credit report.... also now “transferred” to a collection agency. What advice do you have other than to sue?
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Why does Encore continually play the same western movies? I enjoy watching these old westerns but the selection is usually the same old movies. Once in a great while a new addition appears but then this new addition is played over and over. There are so many old western movies out there. Please add
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I had Bellsouth stock. How can I track it down now that it is AT&T?
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Hello, I received my first $100 Visa gift card but have not yet been notified of my second $100 Visa gift card. How do I find the status?
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3 days ago I switched to FirstNet. We have 1-2 bars at best. Half of the time ‘No Service’ and 4G. Notifications are very late. As a first responder I Depend on reliable service. The first net service is horrible and not reliable. As soon as I can I am going back to the AT&T store in demand My old s
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Dear Sir, I recently checked my credit report and found that there was an account from 11 ATT Mobility account that was opened on May 8th 2021 that wasn’t opened by me in the amount of 2,630 dollars. Can you help me resolve this issue William Gold
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I made a complaint and AT&T contacted me saying they would help to resolve it. I have not heard from them. It says I have three comments but I think one is theirs and 2 are mine. Not sure how this forum works. Does AT&T contact you through this forum with the solutio
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My credit report shows a collection charge for att mobility and I do not have service with you. Who can I get to remove this?
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Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v
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I am interested in entering the auction directly, what should I do?
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A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste
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I will be in the Canary Islands and wonder if the international day pass works there?
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Official Solution
WHY. IS .... Call Protect excluded from FirstNet????
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.