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General Questions

General Questions

Find answers to common FirstNet questions.

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2023-In-The-Spotlight

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8117 SILHOUETTE ST AUSTIN, TX 78744 - AT&T Internet Installation Delays

This customer is having problems getting any answers from any AT&T departments as to when their internet installation will be complete and active. An installer went to this home on 7/30/20 for the initial installation date. Installer informed customer that a fiber needs to be placed back to the hub/

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GETTING A MODEM

If you are on SS disability can you get A MODEM FOR $10

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11 Att Mobility Collections

I recently noticed a collections mark on my credit report from AT&T Mobility. We have been loyal AT&T customers for over 15 years and have paid the bill on time every month. This mark to my credit is impacting it greatly and we do not know why it is there. We would hate to have to take our business

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Fraudulent debt on credit report

There is a fraudulent debt on my credit report and I need to know how this can be removed and why it's there to begin with when I'm not a customer? Thanks!

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This was in my credit report 11 a t mobility

Found this on my credit report said account was opened three months ago but I didn’t open any accounts in March with Att

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Credit inquiries

Why did AT&T put a hard inquiry on my credit report for a First NET account. The Sales Assosiate stayed it would be a soft inquiry only. I do not appreciate the inconvenience. I would like to have the hard inquiry removed. Due to the inconvenience I am already unsatisfied with At&t customer service

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Pole

I need a contact information for your engineer.. Pole needs to be removed and its urgent..

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Need a engineering contact for new housing development in Locust NC please

Need contact info for whomever starts the planning process for a new neighborhood.

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Guy Wires from Utility Pole in yard

We are putting in a pool in our backyard and have 4 guy wires that need to be moved back. We have located the owner of 3 of them, but need to find out who owns the 4th? We have checked with Comcast and GA Power and they say it's not theirs? Wondering if it is ATT's? And if so, can we have it mov

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11 At&t Mobill

In my credit report add $185 fromI didn’t get anything from this device All I do walk in the store and ask them I can get the service hotpot devise with them and then the sevice not working so they dorn charge me money and I don’t open the acc with At&t and then 6 Months later they add collect $185

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Vehicle damage claim

I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v

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Cell tower

How do I lease some land for a cell tower? It is on Guess Rd. Oak Grove, LA

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How can I enter the auctions?

I am interested in entering the auction directly, what should I do?

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How is FirstNet different from AT&T’s commercial and consumer network?

A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste

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Rehire

How can I find out if I’m on rehire

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Does international day pass work in the Canary Islands

I will be in the Canary Islands and wonder if the international day pass works there?

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Call Protect excluded from FirstNet????

WHY. IS .... Call Protect excluded from FirstNet????

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