What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Find answers to common FirstNet questions.
This customer is having problems getting any answers from any AT&T departments as to when their internet installation will be complete and active. An installer went to this home on 7/30/20 for the initial installation date. Installer informed customer that a fiber needs to be placed back to the hub/
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I recently noticed a collections mark on my credit report from AT&T Mobility. We have been loyal AT&T customers for over 15 years and have paid the bill on time every month. This mark to my credit is impacting it greatly and we do not know why it is there. We would hate to have to take our business
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There is a fraudulent debt on my credit report and I need to know how this can be removed and why it's there to begin with when I'm not a customer? Thanks!
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Found this on my credit report said account was opened three months ago but I didn’t open any accounts in March with Att
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Why did AT&T put a hard inquiry on my credit report for a First NET account. The Sales Assosiate stayed it would be a soft inquiry only. I do not appreciate the inconvenience. I would like to have the hard inquiry removed. Due to the inconvenience I am already unsatisfied with At&t customer service
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I need a contact information for your engineer.. Pole needs to be removed and its urgent..
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Need contact info for whomever starts the planning process for a new neighborhood.
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We are putting in a pool in our backyard and have 4 guy wires that need to be moved back. We have located the owner of 3 of them, but need to find out who owns the 4th? We have checked with Comcast and GA Power and they say it's not theirs? Wondering if it is ATT's? And if so, can we have it mov
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In my credit report add $185 fromI didn’t get anything from this device All I do walk in the store and ask them I can get the service hotpot devise with them and then the sevice not working so they dorn charge me money and I don’t open the acc with At&t and then 6 Months later they add collect $185
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Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v
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I am interested in entering the auction directly, what should I do?
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A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste
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I will be in the Canary Islands and wonder if the international day pass works there?
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WHY. IS .... Call Protect excluded from FirstNet????
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FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.