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Mobile Office & Retail Solutions

Mobile Office & Retail Solutions

Tips on Mobile Office & Retail Solutions (i.e. Office@Hand and Box).

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Official Solution

Change Android auto-lock time limit in AccessMyLAN

Our IT team has asked us to increase the security of the devices we manage via AccessMyLAN. Does anyone know where I need to go to make security changes? For example, I would like to have the user devices lock after a maximum of two minutes.

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Official Solution

Change a group’s access times in AccessMyLAN

We are close to completing a project and have asked some project teams to extend their hours. I need to add those hours to their devices in AccessMyLAN. Does anyone know where I need to go in the system to make changes to their hours?

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Official Solution

Change a group’s policy data management type in AccessMyLAN

When we set up the data usage plan in AccessMyLAN we set it so that the data would be maxed out after a certain amount of usage. A co-worker mentioned that there was a way to configure them so that it does not cut off the device's plan. Does anyone know if that's possible? If so, where do I need to

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6

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Official Solution

Change a device’s name in AccessMyLAN

I'm trying to make it easier to tell who the devices in our AccessMyLAN account belong to. Does anyone know what the easiest way to do so is?

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Official Solution

Cancel an SMS invitation in AccessMyLAN

My co-worker sent some bulk invitations to our AccessMyLAN devices. A few of those numbers should not have been included. Does anyone know if I can cancel an invitation? If so, how do I do so?

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Can a Nigeria company register for At&t auction

Hello, I'm in Nigeria and own a company that sells used phones... and would like to know how I would register my business for the AT&T auction?

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Official Solution

Add users to an existing group in AccessMyLAN

We have expanded one of our project teams, and I want to match that up with our AccessMyLAN account. Does anyone know where I need to go in the system to add users to the project group?

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Official Solution

Add an application to the permitted list in AccessMyLAN

A few of my AccessMyLAN users have requested that we allow a news app to be downloaded and used on their devices. Does anyone know where I need to go in the system to enable that?

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Add a Mandatory Application in AccessMyLAN

Our management team advised me that we should require our workers to download and use some specific messenger applications. Does anyone know how I can ensure that my AccessMyLAN users download them?

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Official Solution

Access the Category Blocked Content Report in AccessMyLAN

I'm curious how much of the data blocked by AccessMyLAN attempts to stream video. Does anyone know where I need to go in the system to see that?

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Accepted Solution

Official Solution

Upload a file to a folder in box from AT&T

We started using box from AT&T to work together on files. I need to add a file to our account, but I’m not sure how to do so. Anyone know how?

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Official Solution

Create a new folder in the Box from AT&T for Android application

I’m working on re-organizing our Box from AT&T account. Unfortunately, I’m traveling and only have access to my Android phone. Can I move files around from the application?

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Billboard Advertisement

Hello, I am reaching out because I am managing a billboard in Pacific Beach, California. I believe that AT&T could benefit from using this billboard. It is LED and I noticed vehicles driving with LED AT&T marketing ads. Who do I need to get in touch with for this inquiry? Thank you

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Retail Site Available

My company has a retail development in Franklin Township, Somerset county New Jersey that would be good for an AT&T Store. Could you put me in contact with the correct people?

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Fan number for Ophthalmology Specialists of Texas

I have been trying desperately to get to a person who can help me apply for our company to get a FAN number for our employees. We utialize extensive services through ATT and would like to obtain this for our staff. Please provide guidance as soon as possible. Vickie Meyers, Business Manager 325.

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Official Solution

Change Android auto-lock time limit in AccessMyLAN

Our IT team has asked us to increase the security of the devices we manage via AccessMyLAN. Does anyone know where I need to go to make security changes? For example, I would like to have the user devices lock after a maximum of two minutes.

Question

10

1

0

Official Solution

Change a group’s access times in AccessMyLAN

We are close to completing a project and have asked some project teams to extend their hours. I need to add those hours to their devices in AccessMyLAN. Does anyone know where I need to go in the system to make changes to their hours?

Question

4

1

0

Official Solution

Change a group’s policy data management type in AccessMyLAN

When we set up the data usage plan in AccessMyLAN we set it so that the data would be maxed out after a certain amount of usage. A co-worker mentioned that there was a way to configure them so that it does not cut off the device's plan. Does anyone know if that's possible? If so, where do I need to

Question

6

1

0

Official Solution

Change a device’s name in AccessMyLAN

I'm trying to make it easier to tell who the devices in our AccessMyLAN account belong to. Does anyone know what the easiest way to do so is?

Question

17

1

0

Official Solution

Cancel an SMS invitation in AccessMyLAN

My co-worker sent some bulk invitations to our AccessMyLAN devices. A few of those numbers should not have been included. Does anyone know if I can cancel an invitation? If so, how do I do so?

Question

2

1

0

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