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Mobile Office & Retail Solutions

Mobile Office & Retail Solutions

Tips on Mobile Office & Retail Solutions (i.e. Office@Hand and Box).

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2023-In-The-Spotlight

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Official Solution

Access the Blocked Content Over Time report in AccessMyLAN

I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?

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Official Solution

Access the Administrator list in AccessMyLAN

I had a user contact me asking if they had administrator access. I believe they do, but I want to verify that. Does anyone know how I can see that information in AccessMyLAN?

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Official Solution

Unlock a file after editing using Box from AT&T

I updated one of the process documents in our Box from AT&T account. A co-worker showed me how to lock it so that only I was able to make changes. I don’t remember where they went to do so, and I want to allow others to make edits again. Does anyone know where I need to go to change that setting

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Share a file in Box from AT&T for Android application

I need to send my manager a report I finished, but I’m not in the office. I was able to save the report to our Box from AT&T account. Does anyone know if I can send it from my phone and if so, how do I send it?

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Official Solution

Share a folder with a collaborator in Box from AT&T

I was asked to have one of our vendors assist with the completion of a project. I need information on how to allow them to access the project files. Does anyone know where I need to go in Box from AT&T to enable that?

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Official Solution

Share a file in Box from AT&T

I created a new mockup for one of our clients and want to show them a copy. Our company uses Box from AT&T, and I was told I could send it to them with the application. Does anyone know where I need to go to do that?

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Add a hyperlink to a Box Note in Box from AT&T

When learning how to use Box from AT&T, I created a note and added a few regularly used items. A co-worker advised me that it is possible to link to a website from the note. Does anyone know if that’s possible and if so, how can I add a link?

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I would like to know how to file a complaint about a rude employee at an at&t store

My husband and I went in to our local store to acquire information in regards to an account that we had started on a prior day. We were told after speaking to several customer service reps and supervisors on this particular morning that no deposit was needed and that they could mail our phones to us

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Set an expiration date for a folder in Box from AT&T

I saw in another post that you could have a file automatically delete itself on a specific date. I’m looking to do that to multiple files. Is there an easy way to do it for a bunch of files?

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how do you open a fax sent to you

how do you open a fax sent to you

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Official Solution

Create a new folder in the Box from AT&T for Android application

I’m working on re-organizing our Box from AT&T account. Unfortunately, I’m traveling and only have access to my Android phone. Can I move files around from the application?

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Billboard Advertisement

Hello, I am reaching out because I am managing a billboard in Pacific Beach, California. I believe that AT&T could benefit from using this billboard. It is LED and I noticed vehicles driving with LED AT&T marketing ads. Who do I need to get in touch with for this inquiry? Thank you

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Retail Site Available

My company has a retail development in Franklin Township, Somerset county New Jersey that would be good for an AT&T Store. Could you put me in contact with the correct people?

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Fan number for Ophthalmology Specialists of Texas

I have been trying desperately to get to a person who can help me apply for our company to get a FAN number for our employees. We utialize extensive services through ATT and would like to obtain this for our staff. Please provide guidance as soon as possible. Vickie Meyers, Business Manager 325.

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Who can I ask about painting personalized Christmas ornaments for my at&t friends ?

I would like to paint Christmas ornaments for my husband and his buddies at the work center. I wanted to use a globe ornament of some kind and make it look like the 3D version of the logo at&t uses. Personalized them etc. (putting things like name, year, a tech number on it or essential worker).

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Comment on a file in the Box from AT&T for Android application

A co-worker mentioned that I could leave a comment on a Box from AT&T file to collaborate with other users. I use the Android application and I’m not sure how to add a comment. Does anyone know where I need to go?

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Official Solution

Clear cache in the Box from AT&T for Android application

One of my co-workers advised me that I should be clearing the cache on the Box from AT&T application. Does anyone know how to clear the cache in my Android phone?

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Official Solution

Change your password in Box from AT&T

We were asked to periodically update the password for the systems we use. Does anyone know how to change my password in Box from AT&T?

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Change a custom URL in the Box from AT&T admin console

The previous administrator for our Box from AT&T account set up a custom URL for our account. There is a typo in the URL, and I need to update it. Does anyone know where I need to go in the system to do so?

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Change the view in Box from AT&T for iPhone

I was using the Box from AT&T application on my iPhone and I somehow changed the way my files are displayed. Instead of a list it shows them in rows. Does anyone know how I can fix that?

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