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Mobile Office & Retail Solutions

Mobile Office & Retail Solutions

Tips on Mobile Office & Retail Solutions (i.e. Office@Hand and Box).

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Official Solution

Add files to a folder in Box from AT&T

I am organizing some of our project files and want to ensure that our Box from AT&T is up to date. However, I noticed that a few of the files from our biggest project had not been added to their respective folders in our account. Does anyone know how to add them?

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Add an image to a Box from AT&T Note

I was browsing some of our shared Box from AT&T files and noticed that one of my co-workers was able to add pictures to their Box Notes. I want to do the same for the notes that I have posted. Does anyone know how to add pictures to the Box Notes?

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Add a user to your Box from AT&T account

I was asked to add some new managers to our Box from AT&T account. Does anyone know where I need to go to do so?

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Add a hyperlink to a Note in Box from AT&T

I created a Box Note in Box from AT&T and am looking for information on how to improve its usability. For example, I was able to add a picture but would like to link it to our team’s SharePoint as well. Does anyone know how to add URLs?

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AT&T AllAccess

Is there a way to download the AT&T AllAccess app other than using the Microsoft Store? Access to the store is blocked by my company's group policy.

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View a device’s data usage in AT&T Control Center

I need to review some of our AT&T Control Center device usage. Does anyone know where I need to go in the system to see this information?

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Business outsourcing

Hi can i get assistance if my company would want to partner with At and T or if we want to accept outsourcing from At and T

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View a device’s connection history in AT&T Control Center

I am putting together a document with information on some of our users. Does anyone know if AT&T Control Center tracks when their device is in use? If so, how do I see that information?

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Export a device list to Excel in AT&T Control Center

I am preparing some reports for our leadership team and need to gather information on the devices set up for our AT&T Control Center account. Does anyone know how to go about doing so?

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Viewing and Changing Rate Plans in AT&T Control Center

I need information on how to change our AT&T Control Center rate plan. Does anyone know if I can do it directly in the system?

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Official Solution

Upload a file to a folder in box from AT&T

We started using box from AT&T to work together on files. I need to add a file to our account, but I’m not sure how to do so. Anyone know how?

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Create a new folder in the Box from AT&T for Android application

I’m working on re-organizing our Box from AT&T account. Unfortunately, I’m traveling and only have access to my Android phone. Can I move files around from the application?

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Billboard Advertisement

Hello, I am reaching out because I am managing a billboard in Pacific Beach, California. I believe that AT&T could benefit from using this billboard. It is LED and I noticed vehicles driving with LED AT&T marketing ads. Who do I need to get in touch with for this inquiry? Thank you

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Retail Site Available

My company has a retail development in Franklin Township, Somerset county New Jersey that would be good for an AT&T Store. Could you put me in contact with the correct people?

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Fan number for Ophthalmology Specialists of Texas

I have been trying desperately to get to a person who can help me apply for our company to get a FAN number for our employees. We utialize extensive services through ATT and would like to obtain this for our staff. Please provide guidance as soon as possible. Vickie Meyers, Business Manager 325.

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Official Solution

Change Android auto-lock time limit in AccessMyLAN

Our IT team has asked us to increase the security of the devices we manage via AccessMyLAN. Does anyone know where I need to go to make security changes? For example, I would like to have the user devices lock after a maximum of two minutes.

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Change a group’s access times in AccessMyLAN

We are close to completing a project and have asked some project teams to extend their hours. I need to add those hours to their devices in AccessMyLAN. Does anyone know where I need to go in the system to make changes to their hours?

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Change a group’s policy data management type in AccessMyLAN

When we set up the data usage plan in AccessMyLAN we set it so that the data would be maxed out after a certain amount of usage. A co-worker mentioned that there was a way to configure them so that it does not cut off the device's plan. Does anyone know if that's possible? If so, where do I need to

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Official Solution

Change a device’s name in AccessMyLAN

I'm trying to make it easier to tell who the devices in our AccessMyLAN account belong to. Does anyone know what the easiest way to do so is?

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Cancel an SMS invitation in AccessMyLAN

My co-worker sent some bulk invitations to our AccessMyLAN devices. A few of those numbers should not have been included. Does anyone know if I can cancel an invitation? If so, how do I do so?

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