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Technical Issues & Support

Technical Issues & Support

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enodeB certification for band 14 - technical and costs info request

we are developing a 4G-LTE enode to support high rise in-building firstnet ( band 14 ).we are seeking info on the required certification process and associated costs.

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cost to upgrade my att modem

My ATT modem needs to be upgraded; how much does that cost??

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Help hooking up my Moble hot spot

I just received my new Moble hot spot in the mail and I have no idea How to hook it up

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Wrong address

I received an internet service notice to my home with a business name included. There is no business at this address. I called 1800 number to try and cancel the service but the person was only able to confirm no service requests for my Account and blamed it on a mailing list mixup. She said she coul

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New construction

Hello I need fiber ran to new home. I’ve called and can not get someone to schedule a meeting with planner to get service ran.

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Using a Winegard Carryout Antenna

Winegard tech support says my current rcvrs aren't compatible with their antenna. I need H24 receivers installed. Do you sell and install those or can I exchange my current rcvrs for H24s ?

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Driver Hit My Car & then he DROVE OFF

Hello. I will be needing a contact number to speak firstly with personnel as a driver just hit my car, with me in it, and then drove off while flicking my off. I have their information and damages need to be paid for.

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Fiber pull box being covered by driveway

We have a communications easement for AT&T fiber alongside the road to our plant, New construction warrants a driveway to be poured on top of a pull box that cannot be moved without a lot of work and an outage to our facility. Can the box be extended to the surface of the driveway and a new lid in

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Need to contact AT&T Engineer - Fiber Line Removal

We have a project in the Greater New Orleans area, but is having a hard time getting in touch with a Engineer to come approve the removal of the fiber line inside the building on the second floor, in order for us to demolish and begin construction on our Branch. Please have someone reach out to Kenn

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Directv Systems keeps resetting itself at least twice per day

For the last couple of months our directv system has began to reset itself for no reason at least twice per day. It messes up our DVR recordings when it does this and it is very annoying when we are trying to watch tv. It always seems to happen when we are watching the news or a good movie. What

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FirstNet Devices

FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories

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No Service for 2 years!!!

Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

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What kind of Technical Support does FirstNet offer?

FirstNet Support offers dedicated 24/7 technical care desk based in the U.S as well as access to a variety of flexible training and educational tools.

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Learn How To Access Your Bellsouth Email Account.

As everyone knows email is the fastest and cheapest way of sharing information with anyone. It is also one of the most secure way of sharing data or information. There are numbers of email service providers all over the globe. Bellsouth Login is the most secured and preferred email service used by p

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Don’t let FirstNet promotions trick you

If you enjoy resetting your password every time you log into their website... join FirstNet. If you enjoy waiting 5mins for a page to load or enjoy clicking multple links just to pay a bill... join FirstNet. If you enjoy having horrible service that cuts in and out... join FirstNet. If you

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PTR records

Hello, I need some PTR records. Who can I reach out to to get them created? I already posted this request here:https://bizcommunity.att.com/conversations/business-features-services/ptr-records/6547eaca5e4af117af7caca4But now I think I directed my request to the wrong part of the forum.

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No ID(or info) on New router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

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