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Technical Issues & Support

Technical Issues & Support

Get support for all your FirstNet technical questions.

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How do I register my att account premier ! On my mobile phone

I have a problem when I have downloaded my att app on my phone in order to manage and control all my services firstly I lost my pin # any person in customer service speaks Spanish ! My English is not excellent I need to manage my app here could you help me or specialist help me to reset all informat

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10500 Deaton Ln Austin, TX 78754 Homeowner Yard Restoration

What is the direct phone number or department for home owners to request their yard be restored in the Austin or Pflugerville, TX area. Home owner has complained that they were told this would be restored, but no crews have returned to finish repairs and restore their yard.

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Overhead service relocation

I am doing a road widening in Sanford, FL and need AT&T to work with me to reroute the overhead phone lines. who do I contact in Sanford, FL?

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stolen device cant reach help

operators

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stolen device

device stolen...need new one

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hola

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DIRECTV-HR44 Known Vunerabilities

When is AT&T/DirecTV going to disable the old SSL versions and ciphers and replace with TLS1.2 and updated ciphers? CVE­-2014-­3566

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Unlocking iPhone

I have put in my IMEI number on the unlock my iPhone webpage and have also gotten the "We approve your unlock request" message. But when I put another sim card (carrier) on my iPhone, I still get the "SIM Not Supported, The SIM card that you currently have installed in this iPhone is from a carrier

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Apple Watch activated on Att, IPhone on Firstnet

So, interesting conundrum here, I own an iPhone 13 on FirstNet. I was offered a free Apple Watch SE. We are on a FirstNet and family plan. As irony would have it, somehow the watch got activated on ATT and synced to my iPhone on FirstNet. I didn’t know this was possible. Every time I try to get some

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Traffic rated pull box for telephone needed to replace existing plastic pull box

I am widening my driveway. The area to receive new concrete has a non traffic rated plastic pull box with a lid marked "telephone". The existing pull box is approximately 21"x14". Would you provide a traffic rated pull box for this location?

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Cellular network not working

Please help!! My phone can’t take or receive calls, and I can only send and review texts when I’m connected to wifi. I also can’t use cellular data to connect to the internet. The SOS symbol is displayed in the corner of my screen even though my phone isn’t in SOS mode. I have a lot of important cal

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What are the issues which come across the BellSouth login email?

Some of the basic issues, which come across the email services, and they need to be rectified: ● The email account can be created must be valid or it will create a problem. ● The password must be created in such a way, that it should be strong, and no one should not be easily breakable. ● The inbo

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International Day Pass

My daughter is in Viet Nam and using International Day Pass. She can make phone calls and use Apple Messages (but not WhatsApp), but can't use Data to use Maps or any online apps (like WhatsApp) or access anything on Safari.  Do anyone know what's wrong or have a fix?

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PTR records

Hello, I need some PTR records. Who can I reach out to to get them created? I already posted this request here:https://bizcommunity.att.com/conversations/business-features-services/ptr-records/6547eaca5e4af117af7caca4But now I think I directed my request to the wrong part of the forum.

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No ID(or info) on New router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

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