Skip to main content
AT&T Business Forums
See how other first responders are using FirstNet. Click here to subscribe to the FirstNet Newsletter today!
Technical Issues & Support

Technical Issues & Support

Get support for all your FirstNet technical questions.

226

0

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(120)
R
Roofers had to remove my dish to install new roof

They said I need to have it recalibrated. Can I do that from the receiver or does someone have to come out from Directtv? Thank you!

Question

48

3

0

M
Need Facilities Maps

Hello, I am an engineer working on a project in Evansville, Indiana. I was given contact information for Marc Clark in the engineering department, but have not been able to reach him. Could you please help me? We have a a letter of transmittal ready to send to you for more site specific information.

Question

31

3

0

R
Locate telephone easements

We own a 400 acre farm in Champaign County, Illinois which is subject to 3 easements in favor of AT&T. We'd like to be referred to someone in the Right of Way Department who can identify where the easements run. I can send copies of the easements. Thank you.

Question

42

1

0

AT&T Call Protect work with FirstNet

Does AT&T Call Protect work with FirstNet service?  If not, is there an alternative?

Question

412

1

0

0

AT&T Vehicle Driver Complaint

I got tailgated and cut off by a reckless driver in an AT&T truck.  Amazed that there is no means of reporting this information.  I sent a private message and a public post via Twitter and no response.  The lack of accountability is pretty stunning. Sent by a FirstNet eligible professional.

Question

245

1

0

0

Unlocked Samsung Tab A will not connect

Purchased unlocked tab A but it doesn't connect. Account provisioned by our account manager and APN Settings are set up. Any other workaround? Using FirstNet Sim and everything is I. Place for it to work. Samsung tab A is also on approved compatible devices.

Question

125

1

0

0

AT&T Call Protect on FirstNet

My subscriber paid line is overrun with spam and fraud calls.  The Hiya standalone app is useless.  When might we expect to see AT&T Call Protect Plus availability on FirstNet lines?

Question

1.1K

2

0

0

IP address of our mail server is blocked

The IP address of our mail server is blocked by att and the link to unblock leads to a defunct site. Please Help.I think it had to do with a reverse dns entry.

Question

217

4

0

0

Samsung Note 10 plus Mobile Hotspot not working First Net

Moved my SIM from my iPhone to Note 10 plus. Called and updated IMEI number.  Now the hotspot feature does not work.  Does the Note 10 plus support hotspot and WiFi calling??

Question

858

5

0

0

emails stopped sending

I can't send emails out anymore as of today but I am able to receive them.  This happens on Microsoft Outlook and when I am in my web mail.  I  get a system administration message sent back to me with: "Your message did not reach some or all of the intended recipients." Any idea what has changed?

Question

438

3

0

0

Popular topics

Expand all

Be the first to reply

(25)
FirstNet Devices

FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories

Question

104

0

0

A
No Service for 2 years!!!

Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

Question

48

0

0

What kind of Technical Support does FirstNet offer?

FirstNet Support offers dedicated 24/7 technical care desk based in the U.S as well as access to a variety of flexible training and educational tools.

Question

36

0

0

E
Learn How To Access Your Bellsouth Email Account.

As everyone knows email is the fastest and cheapest way of sharing information with anyone. It is also one of the most secure way of sharing data or information. There are numbers of email service providers all over the globe. Bellsouth Login is the most secured and preferred email service used by p

Question

2.1K

0

0

V
Don’t let FirstNet promotions trick you

If you enjoy resetting your password every time you log into their website... join FirstNet. If you enjoy waiting 5mins for a page to load or enjoy clicking multple links just to pay a bill... join FirstNet. If you enjoy having horrible service that cuts in and out... join FirstNet. If you

Question

101

0

Trending Accepted Solutions

(2)
N

Accepted Solution

PTR records

Hello, I need some PTR records. Who can I reach out to to get them created? I already posted this request here:https://bizcommunity.att.com/conversations/business-features-services/ptr-records/6547eaca5e4af117af7caca4But now I think I directed my request to the wrong part of the forum.

Question

27

8

0

S

Accepted Solution

No ID(or info) on New router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

Question

19

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?
Ask a question