I am a consultant for a client that had AT&T EVPN MPLS services and moved from the retail side of AT&T to the Wholesale side of AT&T on PNT MPLS.  I have been trying to resolve a charge this client got of over $30K for disconnecting the EVPN, which was out of contract.  After issuing a billing ticke

Is it ok to have employees on the phone hang up on me? I've been hung up on when I ask notify the employee I've been on the phone for over 2 hours or ask about a refund. Is this ok to do? Has anyone had this happen? How do I speak to the right employee and department?   [Edited to comply with Guide

We are a small business that has been a AT&T customer for fifteen years. Our monthly bill until December ran ~$450/month. Dec. 2011 = $963. Jan. 2012=$460 Feb. 2012=$560 Mar. 2012 = $870. We never made any changes to our account. We can't make any changes to our account - we don't have a sales rep.

Am a long time att customer with all possible services att offers. 4 Cell phones, Internet, home phone, Uverse, Microcell. To top it, I also use the local store to purchase ipad cases, phone cases, screen protectors etc. Today I was in the store showing a manufacturing defect in the case I bought co

I have contacted the technical sport too many times about having low bars on my phone all the time. And i got the phone from At&t. And i called today 22 of July 2019 and i have been promised to get an iphone 7 but i refused because my issue is not the money. So i asked for replacing the same phone i

I have been working for apple for long tome and I have been getting IMO in my 2 lines. O have been enjoying the 53 % discount but out of the blue I have more discount I after I increase my data plan from my old 16 to a new 20gig data plan My phone bill now is $189 dollars from $63 can some on help?

yes i have contacted at&t already and they told me no one has permission to be scanning my texts or phone calls,  This took place on 2-11-14.  The conversations ended as a consultant told me there was no way anyone had a third party jail break to get into my cell phone records, or to have control ov

Hello community.  Does anyone else here have this problem and know how to solve it?  I get calls non-stop, maybe 10 times per day even on the weekend starting at 8am about "an urgent matter about my account".  I don't have an account with ATT for anything.  I used to just ignore the calls but they a

Can someone tell me what the difference is between the Nation 900 with Rollover plan ($59.99) and the $42.00plan, that prints on the bill as BXNGSM550R1KNWULM2M, for an iPhone? ThanksAmy

Traveling outside of the U.S. and need to check your voicemail?  Accessing your voicemail is as simple as dialing your own phone number or pressing the voicemail retrieval key.  As long as your phone is turned on and registered while you’re abroad, your voicemail messages will be routed to your phon

This is 3rd message left asking for support to contact me to resolve suddenly inactive sbcglobal account. Can't find online solution or what dept to call.    Moderator: Your post has been edited due to personal information. Please follow all guidelines when participating in the Business Community. T

I am the "cell guy" for my company; 150+ lines $10k-20k per month bill.  I have been trying for the last 18 months to get my monthly bill in excel format.  I have to enter the charges for each line and it is very time consuming.  I have spoken with my account rep, his "team", their boss, the 800 #'s

What Should be My Default Fan Password.

You can access the appropriate account management tools below for all your support needs.     Wireless – Your Company Pays Your Bill Find more information about the following topics: View & pay your bill Manage your account Transfer billing responsibility Go Paperless Enroll in AutoPay Log in or r

International Roaming   AT&T provides the best coverage of any carrier worldwide, giving customers the ability to make calls on 7 continents in more than 200 countries and on over 130 major cruise ships, with wireless data roaming for laptops, smartphones, and other data services in more than 170 co

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

We make it easy to learn how to manage your AT&T wireline and wireless accounts with free instructor-led, virtual training sessions. See our instructor courses and eLearning videos here. AT&T Business Center - Learn how to pay your bill, make changes to your account, and manage network

Things to know: iMessages are billed as international data usage when sent over a cellular data connection while traveling outside of US.  You must be connected to Wi-Fi or turn data roaming on to allow sending iMessages over the cellular network when Wi-Fi is not available (international data charg

Just posting here, since it seems the moderators can get me some actual help. In May, we noticed the bill was no longer giving us a discount so we figured we were back to a month by month basis.  Meanwhile Comcast had approched us to change our phone service and we got promptly hit by a early termin

When traveling in Japan and South Korea make sure 3G service is enabled at all times. To locate device specific instructions please visit HERE.