Contributor
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4 Messages
Commercial car complaint
Hello,
I am here to report one of your driver's due regarding his commercial vehicle. I live in Hacienda Heights and I have asked your driver to move his car into his own driveway that has more than enough space for his commercial car. He has constantly bullied my neighbors and will not move his car into his own side of the curb nor into his own driveway. He constantly parks in front of my neighbors house seven days a week and purposely drives into their driveway to reverse and park in front of their curb when he has enough room in his driveway and only has one car. My neighbors have complained about your driver and has had no help from your company. I need someone to reach out to me to solve this issue because it is a shame that a company cannot help when it is regarding a commercial vehicle representing a brand.
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @mimi2012,
Thank you for reporting this to us. I’m very sorry to read about your experience with one of our drivers. We take road safety very seriously and would like to gather more details and your contact information, so we can pass this feedback along to the appropriate team and follow up with you. Please send me a private message by clicking here (https://soc.att.com/2oqGR0z) and be sure to include the following details so I can help:
Contact Name:
Contact Number:
Email Address:
Complete Address:
License Plate of the Vehicle:
Thank you,
Lisa
Social Media Manager
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