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atallison's profile

Contributor

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1 Message

Tuesday, January 8th, 2019 5:45 PM

AGNC 9.8.3 freezes when selecting any menu option

When I run the client, all connection types are greyed out as well as the connect button. Initially I can drag the window around, but if I click on any of the menu options, the window freezes and I have to close the app with the task manager.

Accepted Solution

Official Solution

Employee

 • 

587 Messages

5 years ago

Hello,

 

Please uninstall Version 9.8.3 and install Version 9.9 and let us know if you still are experiencing this issue.

 

ftp://ftp.attglobal.net/pub/client/win32/9.9.0/

 

Thank you.

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