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2023-In-The-Spotlight

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Cellular on Wheels (COW) Requests

Our Network and Engineering Team would be happy to help you with options for your Cellular on Wheels request! Please keep in mind that there are some costs involved but if you have the budget and are interested in proceeding, please complete the COW Rental Questionnaire so we can assist you further.

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2023-Latest-Conversations

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Will-serve letter request

Hi - I am looking for assistance to have a will-serve letter created for a site at 1385 E. Main Street, Edmore, MI 48829 Thanks!

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demolition removal Delray Beach Fl

Need AT&T disconnected from existing residence in Delray Beach, Fl and there are no contact phone numbers for Engineering dept 

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Easement request

I needed to request to go into an easement on my property in kane county in Illinois.

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A2P messages getting blocked

Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.

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Trying to get in contact with someone from NC Mapping department

Hello, I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company.  Thanks!  

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Need AT&T equipment moved for new construction

We are a general contractor building a new home in Flagler County, Florida and there is an AT&T equipment box located in the middle of the driveway that needs to be moved. Who can we contact to submit this request?

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Who can I speak to about an easement on my property in Orange, CA

ATT is pulling out of Orange, CA, and I'm interested in finding out if they will be releasing their easements back to the property owners. I have old landline phone wires buried, and the 2 pillars that contain them are not containing the contents well. No one has been on our property in years to ins

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Easement release

looking for the number to call for information on an easement and how it can be removed/released. It is a 1936 easement.

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Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet Georgia DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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ATT Encroachment Approval

I am planning on building an ADU unit in my backyard in the city of Westminster, CA. Based on my conversation Westminster's Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. An approval from Southern California Edison is pe

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Easement release or permission to encroach

Hello, I have a property located in Buena Park, CA and wish to build an ADU in the rear yard, however, there is an old easement not being utilized and I need to find out how to proceed with a release or a permission to encroach on the easement, please advise, thank you, Gil

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Construction Project - Convert from Overhead Fiber/Copper to Buried

My property currently has telephone poles in the rear of the property, carrying electric (ComEd), copper and fiber AT&T service, and Comcast cable TV/internet service. As part of an upcoming construction project, I plan to have these telephone poles removed and the overhead AT&T service bur

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553 5.3.0 alph749 DNSBL:RBL 521 64.119.211.111

Already sent 3 request to abuse_rbl@abuse-att.net with no response or fix.Our emails are still blocked by ATT servers when the ptr issue append only for a few hours during an internet provider swap. It is fixed for almost 3 weeks now.Please unblock 64.211.119.111 ASAP or let me know why you are bloc

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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AT&T ISP is blocking my website

When I have people go to my website. AT&T is labeling it as dangerous and won't allow people to enter. I've completely cleaned my server and google labels the website as safe for browsing however this issue is still present. Who do I need to talk to for me to resolve this issue.

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Trending Accepted Solutions

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Accepted Solution

Service Availability - Belton, MO

Good Morning, I need to request service availability for a commercial site in Belton, MO. Could someone please contact me so I can provide the specific location details?  Thank you,

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Accepted Solution

Site Survey - San Diego, CA

I need to have a Site Survey at 5270 Balboa Ave. San Diego, CA. We are the GC working out there and need to provide Data/Phone service to the site. Can someone reach out to me to provide a contact for this?

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