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Removing this equipment if support is wrong

Hello, I have been on and off the phone today with ATT support about this. We have equipment that says do not remove. It looks like the demark point for a fiber connection. Its for an office used during construction and comes out in the middle of what will be a retail area which clearly isnt g

Question

 • Construction & Engineering Assistance

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adding dish to tower

I'm interested in improving signal in a low-signal area in Texas. We'd like to add infrastructure but not rent land for installing towers. What is the process for the addition of dishes to existing towers?

Question

 • Construction & Engineering Assistance

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Church Needs Internet

I’m trying to contact an engineer in the Lebanon TN area regarding internet availability. Our church sits next to a high school that has internet, yet we have had issues getting the internet to our building. There is a line from ATT already run to Into our building but we have been told it is no lon

Question

 • Construction & Engineering Assistance

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overhead line removal

I am Building a development and I have a pole with only your line on it providing service to a neighbor. I need this line taken down and moved so I can remove the pole and build my walls. Who do I contact for this I have been on hold for an hour.

Question

 • Construction & Engineering Assistance

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Utility Company Review Letter

Hello, Can I please get a contact number so I can get a Utility review letter of an engineer for a replat that I need to present to Leon Valley in Texas, please let me know if I can get a email or contact number. Thank you

Question

 • Construction & Engineering Assistance

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AT&T Easement Contact Info

I am trying to find the contact for easement information on a parcel I am developing in Durham, NC. If you can let us know who might be the person I can talk to I would greatly appreciate it.   Thank you,

Question

 • Construction & Engineering Assistance

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Easement Vacation Certificate- Second Message Attempt

Second time I'm trying to get help here! Please respond to your message chats AT&T! Hi. We are working on consolidating some lots in Lago Vista, Texas. The city needs us to provide certifications from AT&T that you have no objections to the easement vacation. There currently are not utilitie

Question

 • Construction & Engineering Assistance

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Issue with a truck driver

An AT&T’s truck driver with license plate 143031 in IL left his truck parked blocking our garage. We looked everywhere for him but he was no where to be found. We were forced to take an expensive Uber as we were in a rush for an emergency. This is unacceptable who do file a complaint with?

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 • Field Service Solutions

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Release of Easement Vacation Certificate Needed

Hi. We are working on consolidating some lots in Lago Vista, Texas. The city needs us to provide certifications from AT&T that you have no objections to the easement vacation. There currently are not utilities at all on any of the properties. I'm trying to find a contact with AT&T to help wi

Question

 • Construction & Engineering Assistance

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Overhead Line Relocation

Hi, I'm working on a building construction project in Mooresville, NC where we are needing to relocate some power poles that we believe have AT&T lines on them in addition to the power lines. The poles are owned by the power company. Who do I contact about getting your lines moved to the new pow

Question

 • Construction & Engineering Assistance

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Easement Vacation Certificate- Second Message Attempt

Second time I'm trying to get help here! Please respond to your message chats AT&T! Hi. We are working on consolidating some lots in Lago Vista, Texas. The city needs us to provide certifications from AT&T that you have no objections to the easement vacation. There currently are not utilitie

Question

 • Construction & Engineering Assistance

6

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Confirmation of Service Availability

Hi - I need to confirm the availability of service for several sites for Kum & Go Gas stations. These sites will all likely be developed within 2023, or early 2024. I need confirmation on whether Cable, Fiber Optic, and DSL are available, or if services may be available with service extensio

Question

 • Construction & Engineering Assistance

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Unblock and Whitelist IP Address

Hello, I have submitted the following email to report an issue with AT&T blocking emails to our end users. Subject: Re: Robert Half: MFA Users Emails Blockage [121922-162635-834-00] Here is the IP address information for your resolution: (159.183.183.147) Error

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 • Messaging Solutions

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Community How-to: Comment on an existing Blog Post

Commenting on an Existing Blog Post in the Advanced Solutions Care ForumNOTE: This example uses Internet Explorer. Your experience may vary if you are using a different browser. A blog is an online journal written by one or more authors. 1.    Click Sign In.   2.    Click in the box to the right of

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 • General App Support

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Multi-device pool single SIP Trunk

Where can i find proper support into setting up such solution. I need alternatives to what I have recently.

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 • General App Support

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Trending Accepted Solutions

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Accepted Solution

Bell South Pole Removal and Connection

There is an old Bell South connection box and telephone pole located wholly on our industrial manufacturing property. I'd like to contact field service/engineering to understand if the connection is still live and how to go about having the pole/wires removed. I have images of the box and other info

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 • Construction & Engineering Assistance

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