Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
NancyKnows's profile
Employee

Employee

 • 

547 Messages

Monday, April 11th, 2011 2:23 PM

Error 415

by yry6649324 » Fri Oct 15, 2010 3:10 am

I encounter a problem "error Invalid response from authentication server (0,400). (415)" when I use at&t network client V7.6.3.3012 for IBM.

I use my laptop to connct the wireless route which use ppoe to access the internet. There is a error 415. I found that SvcMgr Request HTTP status codeis 400, not 200. I think that is the problem. Below is the details:

00:09:05.125 ---------- Change state to 'Initializing'. ----------

00:09:05.781 Action 1 of 32 is 'InitializeDetailedMessages' (no result required)...

00:09:05.781 ---------------------------------------------------------------

00:09:05.796 AT&T Network Client - IBM version 7.6.3.3012 English (Managed VPN)

00:09:05.828 NetVPN.dll version 7.6.3.3012

00:09:05.843 NetSSL.dll version 7.6.3.3012

00:09:05.859 AT&T firewall version 7.6.0.3000

00:09:06.187 Lightweight endpoint security version 2.5.12.1

00:09:06.203 Access-point list version 2010/07/20

00:09:06.218 Microsoft Windows version XP 5.01.2600 Service Pack 3 (Professional)

00:09:06.218 User is an administrator.

00:09:06.218 Using dynamic customization 'ibm4 20090821-090635'.

00:09:06.250 The Windows theme is 'default'.

00:09:06.250 It is 12:09:06 AM on Thursday, October 14, 2010.

00:09:06.250 The command line is '"C:\Program Files\AT&T Network Client\NetClient.exe" '.

00:09:06.250 The data directory is 'C:\Documents and Settings\Administrator\Local Settings\Application Data\AGNS\NetClient\Data\'.

00:09:06.265 The access point data directory is 'C:\Documents and Settings\All Users\Application Data\AGNS\NetClient\Data\'.

00:09:06.281 Using database interface '20090226120522' version 7.6.3.

00:09:06.281 1088M of 1943M physical memory is available.

00:09:06.281 3289M of 3838M page file is available.

00:09:06.312 Action 2 of 32 is 'SeedRandomNumberGenerator' (no result required)...

00:09:06.312 Action 3 of 32 is 'SetMouseToHandPointerOverButtons' (no result required)...

00:09:06.328 Action 4 of 32 is 'InitializeIconAndTitle' (no result required)...

00:09:06.328 Action 5 of 32 is 'OpenHyperlinkControlInterface' (no result required)...

00:09:06.328 Action 6 of 32 is 'OpenSLAInterface' (no result required)...

00:09:06.328 Action 7 of 32 is 'OpenSoftwareUpdatesInterface' (no result required)...

00:09:06.343 Action 8 of 32 is 'OpenFirewallInterface' (no result required)...

00:09:06.359 AGN Integrated FW initialized

00:09:06.359 Action 9 of 32 is 'OpenNetworkMonitorInterface' (no result required)...

00:09:06.359 Action 10 of 32 is 'OpenAppMonInterface' (no result required)...

00:09:06.453 Action 11 of 32 is 'OpenNotificationListener' (no result required)...

00:09:06.484 Action 12 of 32 is 'OpenNetworkAwarenessMonitor' (no result required)...

00:09:06.484 Initializing network awareness information...

00:09:06.500 Network awareness settings loaded.

00:09:06.500 NetMotion integration disabled.

00:09:06.500 Action 13 of 32 is 'OpenSMSAlertInterface' (no result required)...

00:09:06.515 Action 14 of 32 is 'AutoForgetTollDialSelectionIfNecessary' (no result required)...

00:09:06.515 Action 15 of 32 is 'LoadSortRandomizeAAAServerList' (no result required)...

00:09:06.515 AAA server list: '122.248.141.245 210.88.144.43 210.88.1.199'.

00:09:06.546 Action 16 of 32 is 'OpenWiFiInterface' (no result required)...

00:09:06.578 Native Wifi API in use: TRUE

00:09:06.578 Action 17 of 32 is 'ClearExpiredProbeCache' (no result required)...

00:09:06.593 Action 18 of 32 is 'ShowSetupWizardIfNecessary' (immediate result required)...

00:09:06.593 Action 19 of 32 is 'DisableLenovoAccessConnectionsIfNecessary' (no result required)...

00:09:06.609 Action 20 of 32 is 'StartPersistentConnectionThread' (no result required)...

00:09:06.609 Action 21 of 32 is 'InitializeToolTips' (no result required)...

00:09:06.640 Action 22 of 32 is 'ActivateLoginWindow' (no result required)...

00:09:06.656 Action 23 of 32 is 'PositionMainWindow' (no result required)...

00:09:06.656 Action 24 of 32 is 'InitializeLoginControls' (no result required)...

00:09:06.656 Action 25 of 32 is 'MinimizeMainWindow' (no result required)...

00:09:06.656 Action 26 of 32 is 'ShowHideDisableMainWindowControls' (no result required)...

00:09:07.296 Action 27 of 32 is 'FillLoginWindowLists' (no result required)...

00:09:07.312 Action 28 of 32 is 'SetLoginWindowControls' (no result required)...

00:09:07.328 Action 29 of 32 is 'ShowMainWindow' (no result required)...

00:09:07.328 Action 30 of 32 is 'CheckForBattery' (no result required)...

00:09:07.343 This computer has battery power (1).

00:09:07.343 Action 31 of 32 is 'CheckRegistryForEvents' (no result required)...

00:09:07.343 Action 32 of 32 is 'EndHourglassCursor' (no result required)...

00:09:07.359 ---------- Change state to 'NotConnected'. ----------

00:09:07.906 Click Connect.

00:09:07.906 Action 1 of 11 is 'ShowMainWindow' (no result required)...

00:09:07.921 Action 2 of 11 is 'StartWiFiSignalStrengthMonitor' (no result required)...

00:09:07.921 Action 3 of 11 is 'DisplayPrereleaseWarningIfNecessary' (no result required)...

00:09:07.937 Action 4 of 11 is 'DisplayTracingIsTurnedOnWarningIfNecesssary' (no result required)...

00:09:07.937 Action 5 of 11 is 'ProcessDelayedCommandLineParams' (no result required)...

00:09:07.937 Action 6 of 11 is 'StartNetworkMonitoring' (no result required)...

00:09:07.937 Action 7 of 11 is 'StartAppMonEnforcementIfNecessary' (no result required)...

00:09:07.953 Action 8 of 11 is 'EnableTaskPanelSystemAnimation' (no result required)...

00:09:07.953 Action 9 of 11 is 'AsyncStopAdapterSecurityIfNeeded' (no result required)...

00:09:07.953 Action 10 of 11 is 'StartMonitoringSMSAlerts' (no result required)...

00:09:07.953 Action 11 of 11 is 'AutomaticConnectIfPasswordSaved' (no result required)...

00:09:07.968 Setting current persistent connection state to Enabled.

00:09:08.453 Loading preferred SSID list from cache (20100720-162346 * 407 ibm4 +IP1~AGN~XN1~LSP~IBM-ABK~VA1~ISD~VW1~VW3~VW5~VW7~VW8~VW9~VWA~VWB~VE1~VE2~VE5~VE7~VE8~VE9~VEA~VEB-ABK 0 0 0).

00:09:08.453 2 preferred SSIDs loaded (length 2).

00:09:08.562 Available networks: 2 icons (b=0 w=1 c=0 d=1)

00:09:08.593 Free Wi-Fi discovery will be started

00:09:08.625 Reset Free Wi-Fi discovery cancel event

00:09:10.640 Security status: 2 icons (fw=2 av=1 as=1)

00:09:11.000 FreeWiFi: discovery completed.

00:09:11.015 FreeWiFi: detected SSIDs = 'TP-LINK_73F3CE,TOTO,'.

00:09:11.015 FreeWiFi: encrypted SSIDs = 'TOTO'

00:09:11.015 FreeWiFi: Internet is accessible.

00:09:11.031 FreeWiFi: free SSIDs = ''

00:10:03.000 Free Wi-Fi discovery will be started

00:10:03.015 Reset Free Wi-Fi discovery cancel event

00:10:05.140 FreeWiFi: discovery completed.

00:10:05.140 FreeWiFi: detected SSIDs = 'TP-LINK_73F3CE,TP-LINK_776DDC,'.

00:10:05.156 FreeWiFi: encrypted SSIDs = 'TP-LINK_776DDC'

00:10:05.156 FreeWiFi: Internet is accessible.

00:10:05.171 FreeWiFi: free SSIDs = ''

00:10:18.109 Setting current persistent connection state to Enabled.

00:10:18.125 Connect pressed.

00:10:18.125 Do 'Connect' (no result required)...

00:10:18.187 ---------- Change state to 'BeforeConnecting'. ----------

00:10:18.218 Preparing to connect...

00:10:18.234 Action 1 of 18 is 'ResetMessageWindow' (no result required)...

00:10:18.250 Action 2 of 18 is 'SaveMainWindowPosition' (no result required)...

00:10:18.250 Action 3 of 18 is 'ShowHideDisableMainWindowControls' (no result required)...

00:10:18.390 Security status: 2 icons (fw=2 av=1 as=1)

00:10:18.406 Action 4 of 18 is 'ShowDetailedMessagesWindow' (no result required)...

00:10:18.406 Action 5 of 18 is 'StartAppMonEnforcementIfNecessary' (immediate result required)...

00:10:18.421 Action 6 of 18 is 'LoadConnectTimeAPList' (no result required)...

00:10:18.437 Loading access point list from cache (20100720-162346 * 407 ibm4 +IP1~AGN~XN1~LSP~IBM-ABK~VA1~ISD~VW1~VW3~VW5~VW7~VW8~VW9~VWA~VWB~VE1~VE2~VE5~VE7~VE8~VE9~VEA~VEB-ABK 0 0 0).

00:10:18.437 Loaded 59 countries, 143 regions, 3987 cities, and 4018 access points from (cached) records.

00:10:18.437 Action 7 of 18 is 'WaitForFreeWiFiDiscoveryIfNecessary' (result required in 30 seconds)...

00:10:18.453 Free Wi-Fi discovery finished.

00:10:18.453 Action 8 of 18 is 'CreateConnectionSequence' (immediate result required)...

00:10:18.453 Create sequence for 'Persistent connection' (2001).

00:10:18.484 Could not use LaptopConnect WiFi because the AT&T cellular card was not detected.

00:10:18.484 Wi-Fi access point is TP-LINK_73F3CE (signal 92, type 0, WEP 0).

00:10:18.500 Wi-Fi access point is TP-LINK_776DDC (signal 22, type 0, WEP 1).

00:10:18.500 There are '0' supported cellular devices

00:10:18.500 Number of dial calls = 0

00:10:18.500 Action 9 of 18 is 'DisplayConnectionSequence' (no result required)...

00:10:18.515 Connection sequence contains 2 entries: (persistence enabled)

00:10:18.515 1. existing Internet connection

00:10:18.515 2. existing Internet connection home

00:10:18.515 Action 10 of 18 is 'WarnIfInternetServiceOverExistingConnection' (no result required)...

00:10:18.531 Action 11 of 18 is 'WarnIfTCPIPNotInstall' (no result required)...

00:10:18.531 Action 12 of 18 is 'WriteToEventLog' (no result required)...

00:10:18.531 Click to go to event history.

00:10:18.531 Progress: 1 Connecting as 'vida.HHKK.HV920223'. (0)

00:10:18.546 Progress: 2 Connect using 'Persistent connection'. (0)

00:10:18.546 Progress: 3 Establish the network link. (1)

00:10:18.546 Progress: 4 Check password. (11)

00:10:18.562 Progress: 5 Connect to corporate VPN. (21)

00:10:18.562 Action 13 of 18 is 'UpdateSocksFile' (no result required)...

00:10:18.562 Action 14 of 18 is 'BackupSocksFileInternetAccess' (no result required)...

00:10:18.562 Action 15 of 18 is 'AutostartPrograms' (no result required)...

00:10:18.578 0 programs to auto-start BeforeConnecting.

00:10:18.578 Action 16 of 18 is 'CheckForThirdPartyCredentialProviders' (no result required)...

00:10:18.671 Action 17 of 18 is 'InitializeVnicBeforeConnectingIfNecessary' (no result required)...

00:10:18.687 Loaded NetVPN.dll in VPNOpen

00:10:18.703 Initializing VNIC...

00:10:18.718 Action 18 of 18 is 'LoadSortRandomizeAAAServerList' (immediate result required)...

00:10:18.718 AAA server list: '122.248.141.245 210.88.1.199 210.88.144.43'.

00:10:18.734 Connecting with profile 'Profile 1' (2001,405)...

00:10:18.734 Connecting with service 'vida' (407,307)...

00:10:18.734 Connecting with user ID 'HHKK.HV920223' (2001,100)...

00:10:18.765 ---------- Change state to 'BeforeConnectAttempt'. ----------

00:10:18.781 Action 1 of 3 is 'SelectNextConnectAttempt' (immediate result required)...

00:10:18.781 1. existing Internet connection

00:10:18.781 Action 2 of 3 is 'WarnOnConnectAttemptIfNecessary' (immediate result required)...

00:10:18.796 Action 3 of 3 is 'RestoreBrowserProxyIfNecessary' (no result required)...

00:10:18.796 ---------- Change state to 'VerifyExistingInternetConnection'. ----------

00:10:18.812 Action 1 of 3 is 'WriteToEventLog' (no result required)...

00:10:18.812 Progress: 1. existing Internet connection (2)

00:10:18.812 Action 2 of 3 is 'SendHTTPInternetProbe' (immediate result required)...

00:10:18.828 Action 3 of 3 is 'WaitForHTTPInternetProbeReply' (result required in 8 seconds)...

00:10:18.937 Reply from Internet server 122.248.141.245 received in 31 ms.

00:10:18.937 Internet server saw request come from 124.172.192.76. Server clock is 2010/10/14 00:10:15.

00:10:18.937 Connecting over existing network connection...

00:10:18.953 ---------- Change state to 'Phase1Authenticate'. ----------

00:10:18.968 Waiting for authentication...

00:10:18.984 Action 1 of 14 is 'PromptForCredentialsIfNecessary' (result required in 120 seconds)...

00:10:18.984 Credentials already entered.

00:10:18.984 Action 2 of 14 is 'VPNSLAStartConnecting' (no result required)...

00:10:18.984 Action 3 of 14 is 'LoadVPN_ACL_CacheIfPrivateLine' (immediate result required)...

00:10:18.984 No action required.

00:10:19.000 Action 4 of 14 is 'Phase1QueryDefaultServiceIfNecessary' (result required in 120 seconds)...

00:10:19.000 No action required.

00:10:19.000 Action 5 of 14 is 'Phase1SendAuthRequestToAAAServer' (result required in 120 seconds)...

00:10:19.015 Config enforcement: FWV=7.6.0.3000,KIT=ibm4,NCV=07.06.03.3012,PKG=20090821-090635,PLV=20100720-162346

00:10:19.015 Wait for asynchronous action to complete.

00:10:19.015 'Phase1QueryDefaultServiceIfNecessary' completed (0) while processing 'Phase1SendAuthRequestToAAAServer'.

00:10:19.515 Sending 'authentication request' to 122.248.141.245:80.

00:10:19.515 Progress: Sending 'authentication request'... (12)

00:10:19.546 SvcMgr Request HTTP status code: 400

00:10:19.546 Last login error set to 415.

00:10:19.546 Login error 415 was returned 'Invalid response from authentication server (0,400).'.

00:10:19.562 SLR result code is 415 (0, 0, n, 415, 0).

00:10:19.562 SLR3007 - VPN connection (1547091865154983141) was logged.

00:10:19.578 Try next authentication server...

00:10:19.578 Do 'Phase1SendAuthRequestToAAAServer' (immediate result required)...

00:10:19.593 Config enforcement: FWV=7.6.0.3000,KIT=ibm4,NCV=07.06.03.3012,PKG=20090821-090635,PLV=20100720-162346

00:10:19.578 Progress: Sending 'authentication request'... (error Invalid response from authentication server (0,400). (415))

00:10:19.593 Sending 'authentication request' to 122.248.141.245:80.

00:10:19.593 Progress: Sending 'authentication request'... (12)

00:10:19.640 SvcMgr Request HTTP status code: 400

00:10:19.640 Last login error set to 415.

00:10:19.656 Login error 415 was returned 'Invalid response from authentication server (0,400).'.

00:10:19.656 SLR result code is 415 (0, 0, n, 415, 0).

00:10:19.656 SLR3007 - VPN connection (1547091865154983141) was logged.

00:10:19.671 Try next authentication server...
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Employee

 • 

547 Messages

13 years ago

by yry6649324 » Mon Oct 25, 2010 10:48 am

No AT&T engineers in this forum?
Who can help me?
Not finding what you're looking for?