Contributor
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1 Message
Phone isn't charging
I am still paying for this phone.will AT&T fix it or replace it.and I am still under contract with AT&T.
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @Kenya46,
Thank you for your recent posting. We appreciate your participation within the Business Community. Sorry to hear your device is not charging like it should. I will be happy to look into your options for you. In order for me to research your issue, I will need to verify some information. Please send me a private message:https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576
And include the following details:
Your full Name:
Business Name on Account:
Business address:
Number on your account:
Preferred Contact #:
Email address:
What type of service (Uverse, DSL, Landline, Wireless):
Description of Issue:
Thank you,
Laura G.
AT&T Social Media Manager
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