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Equipment & Devices

Equipment & Devices

Tips for your AT&T Business equipment and devices
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setting up reverse DNS delegation for my business U-verse

I am migrating to my U-verse and need reverse DNS delegated to my nameservers. I already have the zones set up, so all I need is the entries added on the AT&T side. What's my best way to get this taken care of? Call, email, form, or chat are all fine with me. Thanks!  - Geoff Ray

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 • General Device Support

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Will-Serve and Utility Map Request

I'm working on a site at 16299 W 135th Street in Lemont, IL. I am trying to set up a site plan for our client. One of the utilities they requested is the telecom. I have been told that AT&T is the internet provider in this area. If I could obtain some sort of utility atlas or map showing where t

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 • General Device Support

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Standing water in vaults

I have standing water In several att vaults how do I get you to fix this health hazard

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 • General Device Support

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email to txt no longer working

Our organization has been using email to text to communicate with our distributed operations team. Recently the messages are being blocked from out AT&T network phones. This is a critical tool for our business. Is there a setting we need to update to allow messages through? thanks in advance.

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 • General Device Support

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Open account for att wholesale auction

Hi I am cellphone reseller  Where would be the link to register as business for the ATT Auctions of Used Mobile phones? Thank you 

Question

 • Apple iOS

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ATT Blocking all my websites

My websites are reachable to all users worldwide except for ATT customers. Please help.

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 • General Device Support

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LTE-M DRX parameters

Hi, I am wondering about AT&T's DRX parameters for the Cat-M1 or LTE-M protocol. The research I have done seems to indicate that these parameters are carrier specific, I'm having a hard time finding the specifics for AT&T's network. I'm looking to build a device consumption model so I can es

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 • General Device Support

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Alternatives to BGW-320 modem

I work for an MSP and one of our clients recently switched to AT&T fiber to the prem internet. He has a static IP block and the gateway onsite is set to IP pass through mode to hand the public IP off to his firewall.  The firewall is turned off in his BGW-320, but it is still blocking traf

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 • General Device Support

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Caller ID issue

We have small business system phones, they are model 984.We have been using these phones for years. We have always had and still have Call ID enabled on our office phone lines however recently (at different times) both phones stopped showing Call ID. How do we reset this option to be visible?

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 • General Device Support

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It is allowed to pour concrete around inground ATT Box?

The driveway has been extended (width-wise); and now the concrete encircles the inground communications equipment, Pedestal and inground box.  Is that problematic to AT&T?  

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 • General Device Support

11

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Visual Voicemail

My visual voicemail has disappeared. I get an error when dialing to get to voicemail, "contact customer service to make sure it's activated."

Question

 • Android® OS

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Service to a New Construction Business

Hello, We have recently demolished our old business building, and are the new Building is almost complete. I need to get service to the building . Who can I speak to about this. I am wondering if its best to run the lines to the building before all the paving is complete. I see there is a new ATT

Question

 • General Device Support

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