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Equipment & Devices

Equipment & Devices

Tips for your AT&T Business equipment and devices
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(2025)
Att outage

Is Att fiber down in Pearland? 3520 Sunset Meadows pearland Texas 77581 anh Dao account number: 316344213 thanks

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 • General Device Support

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Accepted Solution

Construction Bid Lists

I've already registered our construction company as a supplier. How do I learn more about ACAS/ORCA approved contractor and the ability to receive bid list and RFQ's in my area.

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 • General Device Support

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False stolen device claim / blacklisted

I was using an ISP known as Vision ISP, located in Marianna, FL. A few weeks ago everyone lost internet connectivity. Supposedly this guy was selling or reselling internet service (unlimited) by piggy backing off off the FirstNet services ATT offers. Many customers (including myself) jumped ship

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 • General Device Support

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New cell site builds

Who can I contact about getting bids for construction on cell sites?

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 • General Device Support

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How to setup a PTR request for AT&T Business Fiber

We are a business fiber customer and need PTR records created for the new block of IPs. The support reps on the phone have told me that we need to move our Domain to AT&T in order for them to create the PTR record.  I already have a DNS registrar, and do not want another one to deal with.&

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 • General Device Support

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Wrong IP Geolocation Block

Hello.We already have our mail server quite operational.The rDNS is already operational and propagated by the network.The problem now is that some services that I have that use the IP geolocation do not work since the Block of IP's assigned to my company appear registered in Texas and in a DSL servi

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 • General Device Support

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Chasing ATT since March 14 for Getting STATIC IP for my business internet-

This is my second post for the issue - IT HAS BEEN ALMOST 20 DAYS NOW SINCE I FIRST ORDERED "INTERNET FOR OUR BUSINESS".WHILE ORDERING WE SPECIFICALLY REQUESTED FOR STATIC IP AND BACK UP WIRELESS. GUY WHO TOOK THE ORDER, HIS NAME WAS MARK - EVERYTHING WAS GOOD EXCEPT "STATIC IP". NOW TO GET THAT, I

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 • General Device Support

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Caller ID display name

How do I change the caller ID name display to be that of an individual rather than the company name that the account is billed under?

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 • Apple iOS

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Grandfathered Unlimited Data was removed without my knowledge or consent! AT&T doesn't hold its employees accountable for their errors!

- Still unresolved. - No response or resolution yet! - There has to be a better solution to this issue. My concerns has not been addressed and it seems that this terrible customer service has to be made public.  Below is the original post of what has happened. I have been with AT&am

Question

 • General Device Support

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Repeated Short-Term Outages - Digital Phone & Internet

We run our business with AT&Ts commercial internet and digital phone package. We had our service set up in November of 2021, so not quite 6 months from now. For the last few weeks, we've been experiencing an increasing number of outages. The timing appears to be random. When the outages occur ou

Question

 • General Device Support

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Construction Department

ATT is working on some construction project in my back yard. Their crews, through some company called Ansco & Associates, have broken things and have taken NO responsibility for fixing them.They will be allowed NO access to the easement until I am satisfied. I've tried calling Ansco, and I've ca

Question

 • General Device Support

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Grandfathered Unlimited data was removed without my knowledge or consent!!! AT&T doesn't hold it's employees accountable for their errors!

There has to be a better solution to this issue. My concerns has not been addressed and it seems that this terrible customer service has to be made public.  Below is what has happened after the post was made private. I have been with AT&T for over 20 years and have been very happy and

Question

 • Android® OS

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