AT&T Business Forums

Facility Coordinator

I just received my new company phone I6S. Someone called me and left a message. When I enter voicemail it asks for a password. I never set up a password in the first place just got the phone. Tried to reset that did not work. What to do?

Responses

ATTBusinessCare

Community Support

•

3.1K Messages

7 years ago

Hello @5690130LvCk,

Thank you for your recent posting. We appreciate your participation within the Business Community. Sorry to hear you're having voicemail issues. In order for me to research your issue, I will need to verify some information. Please send me a private message:https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:
Your full Name:

Business Name on Account:

Number on your account:
Preferred Contact #:
Email address:

Thank you,

Laura G.
AT&T Social Media Manager

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