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rahdogA's profile

Tutor

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1 Message

Monday, April 26th, 2010 12:05 AM

Blackberry curve 8520 wifi

Greetings, I have a 8520 I have connected it to my router at home using WEP, but cannot connect it to my router at work. Small company so I have easy access to the router (and usualy the one who handles all our computer issues) looking at the codes on the bottom shows the serial # MAC: Bulk: and Security code: when entering them nothing works, any ideas what I could be doing?Thanks

Accepted Solution

Teacher

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2 Messages

14 years ago

Creating a Wi-Fi Network Connection Profile might help you resolve your issue. These steps can be found at www.wireless.att.com/answer-center by searching for “Configure a Wi-Fi Network Connection Profile for a RIM BlackBerry Curve 8520” or by clicking the link below:

 

Configure a Wi-Fi Network Connection Profile for a RIM BlackBerry Curve 8520

 

Since AT&T only provides limited troubleshooting steps when it comes to Wi-Fi and routers, we suggest to try reaching out to the router manufacturer for additional support if creating a Wi-Fi network connection profile does not resolve your issue.

 

If assistance is needed you can always reach out to our online business support team by going to www.att.com/biztech, selecting your device, and then clicking “Chat Now” on the following page.

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