FirstNet Devices
Get the latest phones and toughest equipment, tailored for first responders.
Contributor
Firstnet Promotional Credit
Hello, In October of 2018 last year, with the recommendation of my co-workers in the firehouse, I switched over to first net from AT&T mainly because of a $200 promotion that was offered. I had called in a few times about this promotion and was told every time that it would post as a credit. I also met and spoke with the sales representative that switched me over and she assured me that it will post. I still did not receive this promotion credit to this day. I would greatly appreciate any help you can offer. Thank you
ATTBusinessForums
Administrator
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26.2K Messages
5 years ago
Hello Jun123,
Thank you for reaching out to us within the Business Community. I am sorry you have had this experience. I'll be happy to take a look into this for you. I will need to gather come details. Please send me a private message by clicking here:
Please include the following details:
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Thank you,
Kathy V.
Social Media Manager
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Jun123
Contributor
4 years ago
The AT&T support team resolved my issue quickly and painlessly. They followed up by phone and email to make sure everything was correctly applied. Thank you!
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hi @Jun123
Thanks so much for sharing, I'm happy to hear that we were able to help. Thank you for your service!
Alexis
AT&T Social Media Manager
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