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2023-In-The-Spotlight

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2023-Latest-Conversations

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Who is eligible for FirstNet?

We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat

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How do I file a complaint with customer service

Had a horrible experience with customer service. I have currently been on the phone with customer service for 2 hours and 45 minutes and counting. The first person I talked to thought my issue was related to not having the new Black SIM card. I worked with him to install a new SIM card which took 1

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77

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easement approval

Hello, I am trying to get my easement approval form filled out by someone from AT&T - I have already tried multiple emails. Can someone help?????

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Fiber pull box being covered by driveway

We have a communications easement for AT&T fiber alongside the road to our plant, New construction warrants a driveway to be poured on top of a pull box that cannot be moved without a lot of work and an outage to our facility. Can the box be extended to the surface of the driveway and a new lid in

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Cellular network not working

Please help!! My phone can’t take or receive calls, and I can only send and review texts when I’m connected to wifi. I also can’t use cellular data to connect to the internet. The SOS symbol is displayed in the corner of my screen even though my phone isn’t in SOS mode. I have a lot of important cal

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FirstNet is either inept or scam artists!!!

On February 26, I ordered an iPhone upgrade for my wife from an iPhone 12 to a 15+ because there was a deal online. I was not able to order mine because I am a FirstNet customer and had to do so with a representative. When I tried to do a turn in, the representative said “ hey, why don’t you just pa

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33

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Phone return scam

On Sept 29th my wife and I brought our old IPhone 13 to the AT&T store in Linwood plaza in Fort Lee. We thought they had to be returned there for the trade in of our new iPhone 15. We were told they had to be mailed in. We are on survalence camera at the store packing, sealing and labeling the

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receiver doesn't respond to remote

I have a receiver that doesn't respond to any remote. I can't log into any directv settings because I can't get into the menu options. Any ideas?

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Service (Edited per community guidelines)

The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to

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What are the issues which come across the BellSouth login email?

Some of the basic issues, which come across the email services, and they need to be rectified: ● The email account can be created must be valid or it will create a problem. ● The password must be created in such a way, that it should be strong, and no one should not be easily breakable. ● The inbo

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Cellular network not working

Please help!! My phone can’t take or receive calls, and I can only send and review texts when I’m connected to wifi. I also can’t use cellular data to connect to the internet. The SOS symbol is displayed in the corner of my screen even though my phone isn’t in SOS mode. I have a lot of important cal

Question

10

0

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Service (Edited per community guidelines)

The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to

Question

24

0

0

What are the issues which come across the BellSouth login email?

Some of the basic issues, which come across the email services, and they need to be rectified: ● The email account can be created must be valid or it will create a problem. ● The password must be created in such a way, that it should be strong, and no one should not be easily breakable. ● The inbo

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26

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Vehicle damage claim

I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v

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Stay Away from FirstNet

Long story short, I was deceptively sold an Apple Watch when I went to upgrade my phone. Despite not wanting/needing the watch, the salesman said that no new line would be open and I would not incur any additional charges outside of a one-time activation fee and the tax on the watch.  Fast for

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