Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

I recently switched from an ATT plan to a FirstNet plan. When I was in the store the rep explained that I would get my unlimited phone line for $65. Included in that price was a cellular watch and cellular ipad. I did not need either. The rep explained they're "Free" and continued to grab a watch an

I just bought an iPhone 12 from a man.But its carrier is in blacklist.Because it’s lost or stolen. How can I unlock it?

Just got first net today. Left Verizon for this crap. Having service issues already. Probably canceling tomorrow.

Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was

Switch over to Firstnet from a normal AT&T plan about 8 months ago. Prior to the switch I never miss a call or message. Now it's a normal occernce. I've had people call me three times in a role and phone didn't ring or show I have a message. Then again it will work fine. I've been though customer se

I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne

I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne

i installed the rsa toolbar and i do not see it on IE at all

In September I traded in my iPhone 12 to get the iPhone 14. When the iPhone 14 was delivered to my house I put my iPhone 12 into the box that was sent as per instructions and sent it out.  Beginning of December I started to receive messages saying they never received my device.  Dec 15th

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I am seriously regretting using FirstNet at all. Finding customer service is an absolute joke. After using a trade in promotion, I got charged for the new device due to "not being eligible" for the trade in. (Of course, no one told me this until after it was done and the trade in was mailed) I was f

This is a JOKE. I have lost money and not saved. Billed for accessories twice and the promise to call back never happens, I will file a claim with the BBB. It this ATT or another company?. Pathetic and no one cares. 

We are an online giving donation platform for nonprofits. We have been getting reports from customers that donors who are on AT&T home Wifi are unable to reach their giving pages, which our hosted in our platform on Microsoft Azure. Most complain of the site not loading and getting a "The sit

Hello, I have been utilizing my hotspot at my work for the past few months. I did not have issues until recently. I have found that the hotspot will stay connected and show that it is working, but only work for certain domains. I can google just fine, but when clicking a link to an external websi

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

I'm having major issues with customers not being able to call my office. This issue is intermittent; sometimes it lasts for a couple hours, sometimes it lasts for an entire day. Through our own troubleshooting efforts we've been able to narrow it down to AT&T customers only. What happens when th

First Net has not be truthful in full disclosure of the hidden charges

None of our new Sonim XP10's will let our users login to FirstNet PTT. Our FirstNet rep said (after we already bought the units) that the XP10 isn't FirstNet PTT certified... even though it says it is certified on the FirstNet Sonim XP10 AT&T sales page. Our "mission critical" PTT is completely

So far since making the mistake of leaving Verizon 3 bills from AT&T/first net. All 3 bills have incorrect charges. Called after the 1st bill and of course was lied to. Received 2nd bill had to call again and lied to yet again. Received 3rd bill and called again and nothing but incompetence. It'