One of my AT&T Control Center users advised that he is not receiving SMS messages. Is there a way to verify that in AT&T Control Center?

I was advised that I could send my users messages in Actsoft from AT&T. Does anyone know how?

I have been asked to provide a report of our usage of the AT&T Message Archiving system. Is there a way to see an overall report of our activity in the system?

I have some users that are changing roles and no longer need access to the AT&T Message Archiving system. I want to remove their access but not remove them from the system entirely as they may return eventually. Is it possible to do that, and if so where do I go in the system?

We recently changed some of our domain information, and I need to update my user information to match. Where do I go in AT&T Message Archiving to change emails?

I’m looking to review how many messages my AT&T Message Archiving users have archived. How do I pull that up in the system?

I’m the administrator for our AT&T Message Archiving account and I was advised that we had the ability to customize the interface for transferring messages. Does anyone know how I go about doing that?

I was asked to verify that my users were sent a notification of a policy change. Is there a way to see whom I sent a message to in AT&T Message Archiving?

I’m looking to clean up some of the older shared messages as they are no longer relevant to my pdvConnect from AT&T users. How do I remove them?

I am new to the AT&T Landline Texting system. What is the easiest way to send a message to one of my contacts if I have already communicated with them?

I’m entering some new users into our AT&T Message Archiving account and realized that I entered one of my user’s last name incorrectly. How hard is it to update that? Do I have to recreate the user?

Is there a way to tell which messages are what I sent and which are replies from others in AT&T Landline Texting?

I am looking to view an older message. Does anyone know how to find messages?

Our companies I.T. department advised me that we should update our password regularly. I’m looking to see if anyone could tell me how to change my password in AT&T Message Archiving. Does anyone know how?

I just returned from vacation and can’t seem to remember my password for AT&T Message Archiving. Is there a way to reset it without needing to reach out to my I.T. department?

My co-worker said he sent me a message in Workforce Manager. How do I bring that up?

I’m working remotely and recently started using Actsoft on my Android phone. Does anyone know if the app includes the messaging feature?

I saved some pdvConnect messages to an archived folder. How do I see those messages?

I was told that Workforce Manger lets you send messages. How do I send messages?

I’m new to AT&T Message Archiving. Does anyone know how hard it is to see message attachments?