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Firemedic81's profile

Contributor

Thursday, September 5th, 2019 9:41 AM

WiFi calling stopped workinf

I was in a hospital today with no service and tried to use wifi calling. I connected to the hospital wifi and tried to turn on wifi calling. It said provisioning failed. I cleared settings, restarted, wipe partition cach and tried again. I've tried several wifi locations and still no go. Now it says please setup wifi calling later. Is this a system wide issue or just me. I believe wifi calling stopped working after the last software update. S10+ with Firstnet Sim cars latest software.

Contributor

5 years ago

Solved it. I turned off my phone. Removed some card tray and restarted my phone with no Sim card. Once booted I reset network settings. Turned phone off, reinserted Sim card tray and rebooted. WiFi calling working again!

Administrator

 • 

26.2K Messages

5 years ago

Hello @Firemedic81,

 

Thank you for reaching out on our Business Community. Glad you were able to resolve the issue. If you need any further assistance with any other issues. Please know we are always here to help. You can send us a private message by clicking here (https://soc.att.com/2zTaaLp)

 

 

 

Thank you,

Lisa

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