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Linoxibarra's profile

Contributor

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1 Message

Friday, February 8th, 2019 7:15 PM

$100 visa gift card

So when I gift opened my account with direct tv I was promised a $100 visa gift card. I was told I would receive the card after paying my bill on time month after month. However, it’s now been two years and I have yet to see this card. I have paid my bill on time every month and every time I would ask about it, the representative would say it was on it’s way. I just want to know if I was lied to. 

Accepted Solution

Official Solution

Administrator

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26.2K Messages

5 years ago

Hello @Linoxibarra,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your gift card. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/2WR9sbF) and be sure to include the following details so I can help:

 

Account Details:

Business Name:

Contact Number:

Email Address:

Contact Name:

 

 

Thank you,

Lisa

Social Media Manager

 

 

 

 

Employee

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187 Messages

5 years ago

2 years ago? yeah it isnt coming they expire after 90 days

Contributor

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2 Messages

5 years ago

Hi Lisa. I am having a similar problem as well. If you can please help me here: https://forums.att.com/t5/Account-Billing-Support/100-Visa-card-problem/m-p/5851158#M8624

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