Account & Billing

I got a call from someone saying they were an AT&T employee, notifying me of a new promotion, lowering my monthly bill. The guy was asking for how much I'm paying monthly to AT&T. Sounded odd, if he worked there, couldn't he tell me that? Number was 8777141509 Beware!

Come fix my yard from your contractors damage

I've been emailing and calling my local Rhode Island rep since March 3rd. I have many issues on my account I need fixed and he's completely unresponsive. Tech support has screwed up my account 3 times now.  This is why we have a local rep to deal with multi line issues. We have 13 lines,

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no

Greetings!Please excuse me if this has been answered before. I don't see a way to search for previously asked questions.And please excuse me if I seem snippy. I'm very frustrated right now.For some reason, I have a business account and I'd like to pay my bill. I gather there's supposed to be a billi

Hello, I need a renewal of a COI that lists the property management company as additional insured. Who can I contact for this information? The subsidiary version of the COI does not meet building requirements.

So, my husband and I are both first responders in different capacities.  He is more behind the scenes while I am on the front lines. We have both been with Verizon for years, but when we were introduced to First Net, we decided to give it a try. BIG MISTAKE! HUGE!!!! First off, the service is some o

This past February (2016) I received a letter from a collections agency (Southwest Credit Systems) saying I owed money on an account that isn't mine. I have NEVER done business with AT&T. I called the Southwest Credit Systems to see what information of mine was used. When I called the credit systems

I am not an AT&T customer but am reaching out for help after 17 months of trying to navigate the AT&T ecosystem. On Christmas Eve of 2021 a car drove into my home, damaging the AT&T pole in the easement of my front yard. The damaged pole, which was approximately 6" wide x 6" inches deep,

I am currently dealing with the same issue as all these people. No one in a store can help. No one on the phone can help. All I want to do is close my account. Transfer my number. AT&T Business Plan is and has been the worst decision I have ever made.

Come fix my yard from your contractors damage

I am having trouble getting clarification on my final bill dated Dec 1, 2022. I transferred my service on Nov 22, 2022 to a different carrier but am still being charged for services/equipment that should have been paid off.  My current bill dated Dec 1, 2022 includes charges of what looks to b

Can anyone help me find who is my wireless business account manager ?

The .pdf invoice that I received from AT&T for the payoff of a Samsung Galaxy business cell phone is NOT sufficient to get repairs on my Samsung Galaxy A13. AT&T's  invoice/bill of sale  showing full payment does not include the IMEI number of this phone. It has the phone

I just opened my account and wanted to know what’s my fan pin? I’m trying to setup my online login and it’s asking for it

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no