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Account & Billing

Account & Billing

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2023-In-The-Spotlight

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Transfer of Billing Responsibility

Learn how to initiate a transfer of billing responsibility for a wireless number from one AT&T account owner to another OR learn how to accept a transfer. You can start the transfer online, and the future account owner can accept billing responsibility online.   Are you INITIATING a Tran

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2023-Latest-Conversations

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Possible AT&T Phishing scam

I got a call from someone saying they were an AT&T employee, notifying me of a new promotion, lowering my monthly bill. The guy was asking for how much I'm paying monthly to AT&T. Sounded odd, if he worked there, couldn't he tell me that? Number was 8777141509 Beware!

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I’m back again!

Come fix my yard from your contractors damage

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No Response for local AT&T Rep

I've been emailing and calling my local Rhode Island rep since March 3rd. I have many issues on my account I need fixed and he's completely unresponsive. Tech support has screwed up my account 3 times now.  This is why we have a local rep to deal with multi line issues. We have 13 lines,

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Accepted Solution

ATT won’t cancel my business internet

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no

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No billing widget

Greetings!Please excuse me if this has been answered before. I don't see a way to search for previously asked questions.And please excuse me if I seem snippy. I'm very frustrated right now.For some reason, I have a business account and I'd like to pay my bill. I gather there's supposed to be a billi

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Certificate of Insurance

Hello, I need a renewal of a COI that lists the property management company as additional insured. Who can I contact for this information? The subsidiary version of the COI does not meet building requirements.

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FirstNet is A Joke

So, my husband and I are both first responders in different capacities.  He is more behind the scenes while I am on the front lines. We have both been with Verizon for years, but when we were introduced to First Net, we decided to give it a try. BIG MISTAKE! HUGE!!!! First off, the service is some o

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BEWARE OF COLLECTIONS AND FRAUD

This past February (2016) I received a letter from a collections agency (Southwest Credit Systems) saying I owed money on an account that isn't mine. I have NEVER done business with AT&T. I called the Southwest Credit Systems to see what information of mine was used. When I called the credit systems

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request to replace AT&T box

I am not an AT&T customer but am reaching out for help after 17 months of trying to navigate the AT&T ecosystem. On Christmas Eve of 2021 a car drove into my home, damaging the AT&T pole in the easement of my front yard. The damaged pole, which was approximately 6" wide x 6" inches deep,

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Refusal to cancel my account and transfer number

I am currently dealing with the same issue as all these people. No one in a store can help. No one on the phone can help. All I want to do is close my account. Transfer my number. AT&T Business Plan is and has been the worst decision I have ever made.

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I’m back again!

Come fix my yard from your contractors damage

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Final bill

I am having trouble getting clarification on my final bill dated Dec 1, 2022. I transferred my service on Nov 22, 2022 to a different carrier but am still being charged for services/equipment that should have been paid off.  My current bill dated Dec 1, 2022 includes charges of what looks to b

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Account manager

Can anyone help me find who is my wireless business account manager ?

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need EMEI number on invoice for final invoice showing the payoff of phone

The .pdf invoice that I received from AT&T for the payoff of a Samsung Galaxy business cell phone is NOT sufficient to get repairs on my Samsung Galaxy A13. AT&T's  invoice/bill of sale  showing full payment does not include the IMEI number of this phone. It has the phone

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Fan pin

I just opened my account and wanted to know what’s my fan pin? I’m trying to setup my online login and it’s asking for it

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Trending Accepted Solutions

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Accepted Solution

ATT won’t cancel my business internet

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no

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9

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