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Account & Billing Support

Account & Billing Support

Discuss your business billing and general account questions.

3.1K

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change fee for new phone purchased from AT&T

I purchased a new Iphone from AT&T (WHICH I WILL NEVER BUY ANYTHING FROM THEM AGAIN) and was charged a $ 30 change fee.TOTALLY BOGUS, GREEDY, and RUDE

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4 days ago

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Last response by 

3 days ago

how do i post

mesage

 posted 

4 days ago

Certificate of Insurance

How do I obtain a certificate of insurance for AT&T to be able to do work at our office?

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3 years ago

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Last response by 

4 days ago

Has anyone needed to contact the Attorney General regarding ATT lack of service?

I've entered multiple cases, gone to the local store several times, and phone support but have not been able to get the issue corrected? Is there a d

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6 days ago

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Last response by 

6 days ago

carta de saldo

estoy ala espera de una carta de saldo de la cuenta que tenia por la cantidad de 827 que llegaria por email agradesere me hagan llegar la carta al ema

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1 week ago

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Last response by 

6 days ago

First Net (Edited per community guidelines)!!!!

I would not recommend first net.. service goes out sometimes for days at a time the whole fire company switched to first net and we will be switching

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1 week ago

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Last response by 

1 week ago

How to escalate an reimbursement issue within AT&T DirectT

I am a previous DirectTV custoner. I moved and ordered AT&T Directtv service in October 2019. from the beginning I experienced ”775” and ”771” errors

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1 week ago

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Last response by 

1 week ago

Note 10 Black Friday Deal - Get A Free TV

Hello,  I am wondering why I am getting the run around on a deal offered through ATT. On Dec 1 2019 I purchased a Note 10, and met all of the requirem

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2 months ago

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Last response by 

1 week ago

Complaint Department Number

I have been attempting to solve a long distance billing issue with the poorest customer service I have ever seen. I starting working with a representa

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9 years ago

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Last response by 

1 week ago

FirstNet is A Joke

So, my husband and I are both first responders in different capacities.  He is more behind the scenes while I am on the front lines. We have both been

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7 months ago

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Last response by 

1 week ago