New Member
•
1 Message
11 AT&T MOBILITY COLLECTION?
I have at&t prepay service, my phone won't work when the $ runs out. Just checked my credit score and now I have a collections debt to credence resource manager for an account that says it was opened July 28, 2020. I didn't open the account and I think it is strange that it would already be in collections. How do I take care of this and who do I need to talk to?
© 2024 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
ATTBusinessForums
Administrator
•
26.2K Messages
3 years ago
Hello @1975nlp!
Let's look into helping you resolve that collections amount owed. You will need to dispute the matter with Collections at 800-947-5096 M-F: 8:00 AM to 10:00 PM ET; Sat: 9:00 AM to 10:00 PM ET; Sun: 6:00 AM to 10:00 PM ET.
If your identity was used to establish AT&T service without your knowledge, please call our Global Fraud Management Organization at 877.844.5584 (Wireless account).
When an AT&T customer is a victim of identity theft, they may discover an unrecognized AT&T account in one of these ways:
Learn ways to guard yourself against identity theft.
Hope this info helps.
Lar, AT&T Community Specialist
0
0