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garrettact's profile

Contributor

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1 Message

Thursday, September 7th, 2017 11:04 AM

AT&T Not Letting Me Pay My Bill

I can't pay my bill. I used to login at https://smb.att.com/olam/loginAction.olamexecute?customerType=L but now it redirects me to a "myAT&T" login screen and won't accept my login credentials. Worse, "Chat" is always offline or busy.

 

Again, I can't pay my bill. This may be the final straw that causes me to drop the service altogether. Can anyone help me?

Administrator

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26.2K Messages

7 years ago

Hello @garrettact,


I apologize for the frustration with the Account Manager site.  I would be happy to help. 

Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732

And include the following details:    

                                                              

·         Full Name:

·         Business Name on Account:

·         Phone number associated with the account:

·         Preferred Contact #:

·         Email address:

·         What type of service (Uverse, DSL, Landline, Wireless):



Thank you,

Nancy

AT&T Social Media Manager 

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