Contributor
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1 Message
AT&T Unified Messaging Run-around
I have an AT&T Unified Messaging account and it's a standalone messaging account. I'm trying to get clarification on a billing question and the reason I am receiving credit checks for billing payments that I've made. To date, the service is still working, but I'm not sure why I'm receiving credit checks. I have been transferred about 10 times to various numbers but no help has been given. In fact, no one seems to know what part of AT&T is handling this. The number on the bill for inquiries is 877-677-3770 but if you call that number it says "no longer in service" and referes to a general AT&T 800 number where reps don't know anything about UM accounts. HELP!!!!
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @ChamberHCCM,
Thank you for reaching out on our Business Community. I want to apologize for the poor customer experience you had thus far. I will be happy to get you some help and have someone look into this. Please private message me by clicking here the following information, so I can further assist you.
Contact Name:
Contact Number:
Contact Email:
Business name:
Account Details:
Thank you.
Chris
Social Media Manager
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