Visitor
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1 Message
Cancel a Tablet Data Plan Account
My church would like to cancel a tablet data plan account since we don't have the tablet any longer, but unfortunately the gentleman who set up the account is no longer with the church. I called customer service and they said that I'd have to go to an AT&T store for help. I went to the AT&T store today and was told they couldn't help, that only the original personal could cancel it. Well, that's the problem, isn't it...he's no longer around?!?!?! Can someone help me with the steps needed to make this happen? I have the latest bill, but I have no way of logging into the account. Thanks in advance.
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @jayhawksfan93,
Thank you for your recent posting. We appreciate your participation within the Business Community. Sorry to hear you want to cancel service. We will be happy to help you. Please email us @BizForums@att.com and include the Case number 6984812 in the subject line.
And include the following details:
Business Name:
Business address:
Preferred Contact #:
Number to the tablet:
Thank you,
Laura G.
Social Media Manager
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