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Bdrvr84's profile

Contributor

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1 Message

Tuesday, November 29th, 2016 1:49 AM

Email address

Due to HORRIBLE "chat" AND phone customer service.....does anyone have an email address to try to help solve a problem in the loyalty department??

Community Support

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3.1K Messages

7 years ago

Hello @Bdrvr84,

 

Thank you for your posting on our Business Community Forumes.  I am sorry to hear about the poor service you experienced.  We are here to help. 

Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:                                                                  

  • Full Name/Business Name on Account:
  • Wireless # (if applicable):
  • Preferred Contact #:
  • Preferred time to be contacted (including time zone)
  • Email address:
  • What type of service (Uverse, DSL, Landline, Wireless):
  • Description of Issue:

 

Thank you,

Nancy A.

AT&T Social Media Manager

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