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J

New Member

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1 Message

Monday, November 2nd, 2020 6:54 PM

Fraud 11 ATT MOBILITY

Hello,

I checked my credit account recently and I seen a new account in collections with the name of 11 ATT MOBILITY. I have never had an ATT Account so I would like to report this as fraud as it is not my account and now this account is in collections?

Please help!!!!

Jacklyn

Administrator

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26.2K Messages

4 years ago

Hello Jacklyn, my name is Jonathan Jackson from AT&T customer support. I am very sorry to hear that you are experiencing this issue.  To best assist you for wireless accounts, call our Global Fraud Management team at 877.844. 5584. For home phone, Internet, and U-verse TV accounts, call 888.471. 4576. I apolgize for this unfortunate situation and want you to know by calling this one of our agents will get this taken care of for you.

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