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Message from Poland, problem with iPhone 6
Dear Sir or Madam
I am writing from Poland, with huge problem. I bought an Iphone 6 in polish service called "olx.pl", and I have been deceived. Yesterday I had reported this case to polish police, and I found out, that this phone is from Puerto Rico. It has simlock, and I am not able to cancel it, because this phone is block.
I want You to know, that I was saving a money for over one year to buy myself Iphone 6. And now, I am without it, and also without money. I am totally hopless. The man who I bought this phone from has dissapeard. I would even say that he stolen my money. Moreover polish police is not the best in solving cases like this.
I know the IMEI number of this phone: *****. And please, tell me how could I activate this phone. In the shop with mobile phones they told me, that they could not cancell the simlock blockade, and I must contact with your management.
As I said before, I am from Poland, and I have no so much capabilities to solve my problem. I do not even know how Your service works, so if it is no problem, please contact with me by my e-mail adress: *****.
I will be grateful for any help. I am waiting for answer.
Yours faithfully
Ola [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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