Contributor
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1 Message
"My AT&T" Site Down, Can't Log In
Unable to log in. Site spins but won't load. Finally loaded at one point, but immediately froze again. Got a message saying page won't load, then another message saying the site is not secure. Read other forums stating this has been ongoing for a couple of days for others as well. When will this be fixed so we can pay our bills?
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @vjr1111
Thank you for reaching out on our Business Community. Sorry to hear about the issue with the site. It will be my pleasure to be of some assistance.
Please send me a private message by click here https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576
Please include the following information.
Full Name:
Preferred Contact #:
Preferred Time to be contacted (include time zone):
Email Address:
Account #:
Thank you,
Lisa AT&T Social Media Manager
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maurerpower929
Contributor
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1 Message
7 years ago
The ATT site will not let me log int to check upgrade options right now. It times out -- then puts a different userID in the login screen. I think the ATT site has some problems managing its accounts right now.
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @maurerpower929@att.com,
I apologize for the issue with the Premier website. If you are still having trouble,
please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
And include the following details:
· Full Name:
· Business Name on Account:
· Wireless #:
· Preferred Contact #:
· Email address:
· Description of Issue:
Thank you,
Nancy
AT&T Social Media Manager
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BussCustTX
Contributor
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1 Message
7 years ago
Cant log in. redirects to personal log in that does not work, click business, process starts all over again. Will this be fixed or do we all have to IM you?
Buss site log in not working: https://smb.att.com/olam/loginAction.olamexecute?customerType=L
Redirects to this site that is not valid for business log in: https://www.att.com/olam/loginAction.olamexecute
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ATTBusinessForums
Administrator
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26.2K Messages
7 years ago
Hello @BussCustTX,
Thank you for your recent posting. We appreciate your participation within the Business Community. I would be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732
And include the following details:
· Full Name:
· Business Name on Account:
· Phone number associated with the account:
· Preferred Contact #:
· Email address:
· What type of service (Uverse, DSL, Landline, Wireless):
Thank you,
Nancy
AT&T Social Media Manager
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